Recent Posts

2017 Hurricane Season

7/17/2017 (Permalink)

Storm Damage 2017 Hurricane Season 2017 Hurricane Season

This year's hurricane season kicked off on June 1st. We were very fortunate to have incurred little damage with the first storm, Tropical Storm Cindy. However, the latest forecast issued by the Colorado State University Tropical Meteorology Project warns of even more storms to come than initially expected. The new report predicts fifteen named storms, eight hurricanes, and three major hurricanes this season. Now is the best time to solidify your emergency plans and make sure you are prepared for any size disaster. To learn tips for what to do before, during and after a storm visit and Also, to learn simple day and weekend projects to help ready your home for a storm visit

If you have any questions or need help cleaning up after a storm please give us a call at 985-871-5375. 

Water Damage Restoration Process

7/17/2017 (Permalink)

Water Damage Water Damage Restoration Process Photographed is one of our technicians, Jared, monitoring the drying process at a local law office.

SERVPRO of Greater Covington and Mandeville specializes in water damage restoration for both residential and commercial properties. 

Steps of the Water Damage Restoration Process:

1- Identify Source

    We will check for the source of water. The source must be stopped before any drying or restoration work can begin. 

2- Identify Type of Water

    We will identify the category and classification of water damage to ensure we restore the property based on industry guidelines. 

3- Survey Extent of Damage

   We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. 

4- Move Furniture and Contents

   We move furniture and contents to prevent further damage to flooring and contents. 

5- Dispose of Unsalvageable Items

   With guidance from property owner and adjuster, we will help determine which items can or can not be restored. 

6- Extract Water

   We extract excess water from affected areas. 

7- Deodorize and Disinfect 

    Our process may require deodorizers as odor treatments or EPA-registered disinfectants as antimicrobial treatments. 

8- Utilize Drying Equipment 

    We utilize our drying equipment to remove moisture and bring the relative humidity back to normal. 

9- Monitor Drying Process Until Complete

   Once drying equipment is in place, we will periodically check the moisture level readings until the affected areas are completely dry. 

Emergency Water Damage Tips

7/17/2017 (Permalink)

Water Damage Emergency Water Damage Tips Pictured here is one of our technicians, Anne, extracting water from a home in Abita Springs.

When your home or business has incurred water damage you can help mitigate your losses by following these tips:

  • Shut off the water source if possible or contact professional to do so
  • Remove excess water by mopping and blotting
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks under furniture legs
  • Hang furs and leather goods separately at room temperature
  • Remove Oriental or other colored rugs from wet carpeting to prevent staining
  • Do not use a regular vacuum to remove water
  • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water
  • Do not leave books, magazine or other colored items on wet carpeting.
  • Call SERVPRO of Greater Covington and Mandeville at 985-871-5375

Tips For Responding to Fire Damage

7/17/2017 (Permalink)

Fire Damage Tips For Responding to Fire Damage Residential Fire

First as foremost, staying safe is most important. Call the fire department immediately and do not enter the property until it is okay to do so. 

After a fire, the damage left behind by the water used to extinguish the fire and the lingering soot is often worse than the fire itself. SERVPRO of Greater Covington and Mandeville has many years of experience in cleaning and restoring fire damaged properties. We work hard to make it seem "Like it never even happened". 

What to do after a fire:

  • Limit movement in the home to prevent further damage
  • Place dry, colorfast towels or old linens on carpeted traffic areas to prevent more soiling
  • If electricity is off, empty freezer and refrigerator and prop open doors
  • Do not attempt wash any walls of painted surfaces
  • Do not attempt to shampoo carpet or upholstered furniture
  • Do not attempt to clean any electrical appliances that may have been close to fire or water 
  • Call SERVPRO of Greater Covington and Mandeville at 985-871-5375 

Broken sprinkler floods local indoor sports complex

3/3/2017 (Permalink)

Commercial Broken sprinkler floods local indoor sports complex Commercial water damage

Late last night, around 8:30 pm,  we received a phone call from a local indoor sports facility. During a indoor soccer match someone kicked the ball into a sprinkler located on the ceiling. Immediately, water began flooding the AstroTurf covered building. Thankfully, someone in charge acted quickly to turn off the water supply and call us for help. When we arrived on the scene water was covering a good portion of the soccer field and the gym area. We acted fast and began to extract the flowing water. Thanks to our professional equipment, we were able to remove over seventy-five gallons of water within a few hours. Our equipment allows us to rapidly extract water from many types of flooring, such as carpet, hard wood, AstroTurf, basketball courts, and tile, without causing any damage. Thanks to our team at SERVPRO of Greater Covington and Mandeville this local company will be back in business as soon as possible. Don't let a little accident cause your business a lot of money. We are open 24/7/365 to help make any size disaster seem "Like it never even happened". 

Why choose SERVPRO of Greater Covington and Mandeville?

2/20/2017 (Permalink)

Fire Damage Why choose SERVPRO of Greater Covington and Mandeville? Cleanup & Restoration

SERVPRO of Greater Covington and Mandeville is independently owned and operated and has been helping this community since 2009. We are open 24/7/365. Within one hour of notice of loss, we will contact you to arrange for service. Within four hours of notification of a loss, our SERVPRO professionals will be on-site to start mitigation services. Within eight business hours of on-site arrival, a verbal briefing of the scope will by communicated. We are IICRC certified and employ professional, knowledgeable technicians. Whether you have water, fire or mold damage we can help mitigate your losses and quickly restore your home or business back to preloss condition. We also specialize in crime scene cleanup, bio hazard cleanup, deodorization, air duct cleaning, reconstruction and much more.  We are here to help you with any size disaster. You can give us a call anytime at 985-871-5375 for help with an emergency. 

Number 4 Franchise in 2016

2/17/2017 (Permalink)

Community Number 4 Franchise in 2016 #4 Franchise in 2016

We at SERVPRO of Greater Covington and Mandeville are proud to represent one of the greatest franchises in the world. In 2016, SERVPRO was ranked as the number four franchise on Entrepreneur's Franchise 500 list. SERVPRO started out as a painting company in 1967. Now, nearly 50 years later, SERVPRO is the best cleanup and restoration company in the world. We work hard everyday to provide excellent service and help people when disaster strikes. We specialize in cleanup and restoration after fire, water, and mold damage has occurred. We aim to help mitigate losses after an emergency and make it seem "Like it never even happened". We are always trying to better our company and provide more services for our customers. You can call us  24/7/365 to help in an emergency.  

How long would it take you to reopen your business after a disaster?

2/16/2017 (Permalink)

Storm Damage How long would it take you to reopen your business after a disaster? Be prepared with an Emergency Ready Profile

SERVPRO of Greater Covington and Mandeville believes having a plan for emergencies can benefit your company's future. As a business owner you should have a risk management plan and be ready to recover quickly after any size loss. According to the Federal Emergency Management Agency, more than forty percent of businesses never reopen after a disaster. And,of those businesses, only twenty-nine percent are still operating after two years. Having an emergency plan will help you mitigate your losses and be back in business quickly. One of our many services offered at SERVPRO of Greater Covington and Mandeville is a free Emergency Ready Profile for businesses owners. This profile will help you plan for the event of water or fire damage to your property. We can help you identify the steps you need to take after a disaster and who to call. If you're interested in learning more about out Emergency Ready Program you can contact Kayla at

You can learn more about how to prepare your business any size disaster at



Do you need help cleaning up a hoarder's house?

2/16/2017 (Permalink)

SERVPRO of Greater Covington and Mandeville can help you with a hording situation, especially when a family member is ill or recently deceased. You can trust our professionals to cleanup and restore the home to its original condition. We specialize in bio hazard cleanup and deodorization. We have helped several families in the Covington and Mandeville area and would love to help more. We listen to our customers and help create a plan of action that best suits the family. We can help with cleaning, sorting, deodorizing, and disposing or donating items. You can trust we will make it seem "Like it never even happened". You can call us 24/7/365 at 985-871-5375. We are ready to help you and your family live in clean,peaceful home. 

Vandalism Do's and Don'ts

2/16/2017 (Permalink)

Cleaning Vandalism Do's and Don'ts Vandalism

We at SERVPRO of Greater Covington and Mandeville offer vandalism cleanup as one of our many services. Whether it's home or business that has been vandalized, we can help make it seem "Like it never even happened". No disaster is too small or too big for us at SERVPRO of Greater Covington and Mandeville. Here are some tips to help you in the event of an act of vandalism. 


  • Hose or wash egg or other residue damage from building exterior as soon as possible
  • Carefully vacuum glass particles from carpets and upholstery
  • Save containers revealing the ingedients of products used in vandalism damage
  • Record all damage and photograph when possible


  • Attempt to remove ink, paint or cosmetic stains.
  • Operate damage lamps or appliances
  • Discard broken or damaged pieces from procelain, furniture or other contents that may be used for repair