What our Customers say...
After experiencing back to back natural disasters we found the SERVPRO representatives knowledgeable, respectable and professional during every aspect of the remodeling process at a time when my family was at its most vulnerable. After receiving multiple quotes their competitive pricing made them the obvious choice for our first remodel and their quality workmanship made them the obvious choice for our return business. I would highly recommend SERVPRO to anyone in need of emergency restoration and they will be my first call if I am ever again in need of their disaster recovery services.
"Everyone I dealt with at SERVPRO was amazing. They were polite, courteous and on point every step throughout the process. Their efforts brought a sense of calmness to a very difficult situation for my family."
I had a water event in my home and your employee, Shawn, was the first person I had contact with. Not only did he handle the tasks of the job professionally, he was so kind when I was really at a loss. It is not very often that I am moved to write a company but I just could not pass up the opportunity to let you know of the value of this young man. I really hope none of my friends or family needs you any time soon but I will certainly let them know how great of a job you all did.
We are very pleased with the professionalism and the services provided, but I think what impressed us the most was the respect we were given by the two gentlemen who worked with us. Thank you for the exceptional work and for exceeding our expectations. I hope that God gives us other, if less messy, opportunities to work together again in the future.
Thankful for the technicians experience. I wasn't aware that my closest was soaking wet, carpet and walls. It would have been days or weeks before I noticed.
The crew was amazing and made a new friend.
Wonderful experience working with you guys. Thank you for everything!!
This crew from the SERVPRO franchise, was the most professional group I have experienced.
Everyone was great! Always called before doing anything!
They were all very nice and knew what they were doing.
Although in comparison our damage was relatively moderate, SERVPRO of Greater Covington was able to come out the next day. This was at our request as it wasn't necessary for them to come out immediately, although they offered, & the workers immediately began tearing everything that was affected by the water leak. They called a couple times each day just to check in and that everything was still in operation. They helped reduce our stress during this trying time. Thank You SERVPRO!
Quick and Professional support to a bad situation.
Very pleasant and efficient staff!
Thank you for your help!
Great work & Timely.
Courteous, professional and quickly got the job done! Thank you!