Recent Posts

5 Tips for Avoiding a Post-Construction Disaster

4/26/2022 (Permalink)

woman wearing SERVPRO uniform and green backpack hepa vacuum  cleaning construction dust from gym floor SERVPRO of Greater Covington and Mandeville provides post-construction cleaning services for St. Tammany Parish businesses and non-profits.

Remodeling your business can be an exciting project. Maybe you need more office space or maybe you’ve decided to modernize your property. Whatever the reason is, you know the finished product will be worth the construction process. However, if proper cleaning measures aren’t taken, then you may be left with a mess of construction dust and debris. As cleaning and restoration professionals, we have a few tips for avoiding post-construction disasters.

5 Tips to Minimize Construction Dust and Debris

  1. Contain the construction area. Close doors and create plastic dust barriers at entryways.
  2. Close off air vents in working areas. Secure plastic sheeting over vents to avoid dust/debris entering the HVAC system.       
  3. Clean up after each day of work. Vacuum all dust and debris from work areas.
  4. Run an air scrubber when work is not being performed to remove contaminants from the environment.
  5. Do not wet clean flooring until the project is complete and all drywall dust has been removed.  

Once your project is complete, the cleanup process may seem overwhelming. Don’t worry. Our professionals cleaning technicians are happy to assist with post-construction cleaning. SERVPRO of Greater Covington and Mandeville can help with air duct cleaning, HEPA vacuuming structure and contents, tile cleaning, providing air scrubbers, and more. Call our office today to learn more about our post-construction cleaning services and to request a site visit today.

SERVPRO Cleaning Services | Post-Construction Cleaning

4/22/2022 (Permalink)

man with vacuum pack on cleaning flooring in empty room SERVPRO of Greater Covington and Mandeville provides post-construction cleaning services for all commercial properties.

Are you planning a renovation or remodel for your business or non-profit office? Have you recently completed construction and now notice left behind drywall dust and debris? SERVPRO of Greater Covington and Mandeville can help with a post-construction clean. Our professional cleaning technicians apply the same level of detailed cleaning to remove post-construction dust and debris as we do when cleaning soot and fire damages. Utilizing air scrubbers, HEPA vacuums, and our professional cleaning products, your space will look and smell fresh and clean.

Our team will first assess the level of cleaning warranted. One of our project managers will conduct a site visit to determine if heavy or light cleaning is needed and if any special services are required such as tile cleaning or air duct cleaning. Then, our project manager will create a proposal for the necessary services and present you with an estimate. After agreeing upon our proposal, our project manager will schedule your post-construction clean. Depending upon the size of your space, post-construction cleans usually take only a few days to complete. Properties 10,000 square feet or larger may require a week or two to clean. Please contact our office if you’re interested in learning more about post-construction cleaning or scheduling a site visit today. From storm damage cleanup to post-construction cleans, SERVPRO of Greater Covington and Mandeville is happy to help make any size disaster “Like it never even happened.”

SERVPRO of Greater Covington and Mandeville Wins Northshore's Best

4/19/2022 (Permalink)

SERVPRO office building with logos for Northshore's Best on image SERVPRO of Greater Covington and Mandeville was voted the best Restoration Services provider in West St. Tammany Parish!

For the second year in a row, SERVPRO of Greater Covington and Mandeville was voted the best Restoration Services provider in West St. Tammany Parish by Sophisticated Woman Magazine readers.  

Sophisticated Woman Magazine created the Northshore's Best contest in 2005 to promote and celebrate locally owned and operated businesses throughout St. Tammany Parish and Tangipahoa Parish. The contest has grown from only ninety-three professional categories to three hundred and ninety-eight categories. Current professional categories include Restaurants, Arts & Entertainment, People, Shopping, Services, Sports & Leisure, and Nightlife. 

Restoration was added to the West St. Tammany Parish's services category list in 2020. We thank Sophisticated Woman magazine readers for voting for us in 2020 and 2021! We look forward to earning this title for many years to come. Also, we congratulate each of the other professionals who won their category this year. St. Tammany and Tangipahoa Parishes are wonderful places to live and work because of our thriving business communities. 

Commercial Project Spotlight: Water Loss at Historic Property in New Orleans

4/11/2022 (Permalink)

guy standing on water extractor SERVPRO of Greater Covington and Mandeville expertly crafts mitigation plans to suit historic property in New Orleans.

On April 6th, our team received a phone call from a client requesting emergency mitigation services at their historic property in New Orleans. This once vacant building located off St. Charles Avenue is currently undergoing renovations. Upon pulling into the parking lot to start the renovation project for the day, the property owner noticed water flooding out of the front door onto St. Charles Avenue.

Once inside, the property owner discovered the water was spewing from the building’s water heater located on the second floor. No one noticed water in the building the previous few days. So, they determined the leak must have occurred overnight. In just a matter of hours, all ten thousand square feet of this property were covered with standing water.

Our water mitigation team quickly sprang into action. First, our project manager assessed damages and communicated a response plan with the property owner. Then, our water mitigation production team utilized our professional extraction equipment to remove all standing water. Next, we strategically placed dehumidifiers and air movers to dry the remaining structure to preloss condition.

For this project, we needed to adapt our drying process because of specific historical features in the structure. If we dried the building too quickly, then certain materials like one-of-a-kind wood paneling could crack and be ruined. However, if we dried the structure too slowly, then secondary damages like microbial growth could occur. Our project managers relied on their decades of experience in the restoration industry to calculate the best plan for a safe, efficient drying process. Each day, our crew returned to monitor progress and make necessary adjustments until the project was completed.

No two jobs are the same in the restoration industry. Each property and disaster present its own unique challenges. Restoration professionals must rely on IICRC industry standards, previous mitigation experiences, and critical problem-solving skills to successfully restore properties. This commercial project spotlight is the perfect example of how our team expertly crafts each mitigation plan to accommodate special circumstances. No disaster is too large or complex for our SERVPRO pros!

Spring Is In The Air. What's Inside of Your Air Ducts?

3/3/2022 (Permalink)

Mardi Gras season is officially over. Now, let's celebrate the best Springtime has to offer such as local festivals, the sun setting later, and Spring cleaning! As cleaning and restoration pros, we have one Spring cleaning suggestion for you that you may not have considered before. Have your air ducts professionally inspected and cleaned to improve indoor air quality.


When was the last time you had your air ducts cleaned? Have you ever? While tidying around your home, consider the quality of air inside of your HVAC system. Over time, dust, debris, and pollutants will accumulate inside your system. The National Air Duct Cleaners Association recommends having your air ducts cleaned once every three to five years for maintenance, and when necessary due to specific circumstances like after a home renovation/remodel, after a home fire, or when microbial growth is discovered. 

At SERVPRO of Greater Covington and Mandeville, we regularly perform air duct cleaning for our residential and commercial clients. This is a common part of our scope of work for fire damage restoration and mold remediation projects. Please call our office to learn more about why you should have your air ducts cleaned and to schedule an inspection today. You may even see an increase in energy efficiency once your system has been cleaned!

Missing This Endorsement on Your Insurance Policy Could Cost You

2/17/2022 (Permalink)

sewer system backed up debris on floor in bathroom SERVPRO of Greater Covington and Mandeville specializes in biohazard cleanup.

Water backup coverage, also referred to as sewer backup or sump pump failure coverage, is one of the most overlooked coverages in an insurance policy. Most insureds assume it’s a typical coverage buried somewhere within their lengthy declaration page. Unfortunately, it doesn’t exist in the average standard homeowners or renters insurance policy. Water backup coverage is a special endorsement that needs to be added to your policy to ensure coverage.

What causes water to back up into your property?

A drain, sewer, or gutter clog can cause water to back up into your property. Often the clog is caused by debris buildup or heavy rain. Water can also back up into a structure when a sump pump fails.

How much does water backup coverage cost?

A water damage event caused by a sewer system backing up or by a sump pump failure can cost thousands of dollars for mitigation and reconstruction. These types of water losses involve category 3 “black” water and require specialized protocols due to biological contaminants. Thankfully, water backup coverage is inexpensive, often costing as little as $50 per year.

Do you have water backup coverage?

When reviewing your insurance policy, special endorsements are usually found on the last few pages. You should ask your insurance agent to verify that you have water backup coverage. If you don’t have a water backup endorsement, then ask your agent to add it to your policy immediately.

How to prevent a water backup loss

  • Regularly inspect drains and gutters. Remove debris
  • Do not flush anything besides toilet paper down toilets
  • Do not overuse garbage disposals or pour grease down drains
  • Have a plumber inspect the plumbing system every year to find and address any issues promptly

What to do if you have a water backup loss 

When a water backup loss occurs at your home or business, you must act fast to mitigate damages. First, contact a local plumber to find the problem and stop the sources. Then, call our office to have a mitigation crew dispatched to your property. Our team is available 24/7/364 for emergency services.  

How Can Wallpaper Lead to Mold Growth?

2/8/2022 (Permalink)

wallpaper peeling off of wall exposing mold growth SERVPRO of Greater Covington and Mandeville specializes in mold remediation.

Decorative wallpaper is back in style. Interior designers and DIYers are using this popular 20th-century material to create accent walls or add texture to their spaces. Unfortunately, every restoration professional will warn you not to. Why?  In certain conditions, mold will begin to grow behind wallpaper and can go undetected until becoming a major problem.

Buildings need to breathe. Air and moisture pass through building envelopes, diffusing slowly to stabilize water vapor pressure differentials between the environment inside and outside of the property. For example, weep holes provide airflow through brick and other masonry walls.

Wallpaper is essentially a vapor barrier. When moisture is trapped behind wallpaper, mold may begin to grow on the drywall, insulation, and framing inside the wall cavity. This is especially common in hot, humid environments where condensation may occur due to hot air outside and cold air inside clashing.

As mold remediation professionals, our team has found growth hiding behind wallpaper many times. If you choose to decorate with wallpaper, then our best advice is to avoid areas prone to water damage or rooms with high humidity. Never hang wallpaper on exterior walls or in bathrooms. The safest bet is to only apply wallpaper to interior walls that do not have plumbing running through them.

Some common indicators of microbial growth lurking behind wallpaper are stains or discolored patches, wallpaper edges curling upward, and a musky, mildew odor. If you notice one of these issues in your home or business and suspect microbial growth, then contact our office to schedule a site inspection today. Our team will help identify any moisture issues and create a  remediation protocol if microbial growth is discovered.  

SERVPRO® Named #1 Cleaning and Restoration Franchise 19 Consecutive Years

2/7/2022 (Permalink)

SERVPRO logo - cleaning, restoration, and construction SERVPRO® ranks #1 in cleaning and restoration franchises for the 19th year in a row!

SERVPRO® was once again named the #1 cleaning and restoration franchise by Entrepreneur magazine’s 2022 Franchise 500. This marks nineteen consecutive years of winning the title. SERVPRO® ranked #8 in overall franchise opportunity as well. Our SERVPRO® family is honored to receive this recognition as it emphasizes our commitment to both the brand and our customers.

Did you know there are over 1,900 SERVPRO® franchises across the United States and Canada? We also have large loss disaster recovery teams strategically placed throughout the U.S. to ensure our professionals are faster to any size disaster. From catastrophic storm response to a small kitchen fire, we are here to help make it “Like it never even happened.”

Choosing SERVPRO of Greater Covington and Mandeville as your cleaning, restoration, and construction vendor means choosing a locally owned and operated company that is available 24/7/365 with a network of unlimited national resources. Since 2009, we have proudly served homeowners and business owners in Covington, Mandeville, Abita Springs, Madisonville, Folsom, and the surrounding cities. And now, we look forward to providing the same excellent customer service to Bay St. Louis, Diamondhead, Picayune, and Kiln communities. Please call our office to learn more about our services or to schedule an inspection today.

SERVPRO of Greater Covington and Mandeville Voted Best Emergency Restoration Company in West St. Tammany Parish By Edge of the Lake Magazine Readers

2/1/2022 (Permalink)

SERVPRO of Greater Covington and Mandeville office and warehouse with green vehicles in front Thank you Edge of the Lake magazine readers for voting us the best Emergency Restoration services provider for the 3rd year in a row!

SERVPRO of Greater Covington and Mandeville was voted best emergency restoration services provider in West St. Tammany Parish by Edge of the Lake magazine readers for the third year in a row! Each year, Edge of the Lake magazine hosts its Readers’ Choice awards to highlight the best businesses and professionals in East St. Tammany Parish, West St. Tammany Parish, and Washington Parish. Since 2018, Edge of the Lake magazine’s Readers’ Choice Awards has grown in popularity and has added a variety of categories to celebrate local businesses and professionals. Fans can now vote for dozens of their favorite businesses and service providers such as best insurance agent, best tourist attraction, best new restaurant, and best artist.

The category “Emergency Services” in West St. Tammany Parish was first added in 2019 for the 2020 awards and SERVPRO of Greater Covington and Mandeville has won every year thus far. We thank our community for your support. Our team is honored by this recognition. We are committed to being your trusted emergency services provider for all your restoration and remediation needs. For those who may not know, SERVPRO of Greater Covington and Mandeville offers an array of services other than water and fire damage cleanup and restoration. We also provide the following services for residential and commercial properties: mold remediation, biohazard cleanup, proactive and reactive COVID-19 cleaning, rebuild, carpet cleaning, air duct cleaning, and more! To learn more about our emergency services or to schedule an inspection, please call our office – 985-871-5375.

Common Causes of Wintertime Home Fires and How to Prevent Them

1/25/2022 (Permalink)

white chimney with fire damage SERVPRO of Greater Covington and Mandeville specializes in cleaning and restoring fire-damaged contents and structures.

Home fires during the wintertime are often caused by homeowners attempting to heat their homes. Space heaters and chimneys are usually the sources of these accidents. Follow our fire safety tips below to carefully warm your home and avoid starting a fire this winter.

Fire Safety Tips for Space Heaters

  • Only plug space heaters directly into wall outlets. Do not plug into surge protectors or power strips
  • Turn space heaters off at night and when you are not home
  • Keep space heaters three feet from flammable items like curtains or decorations
  • Unplug space heaters when not in use

Fire Safety Tips for Chimneys

  • Inspect chimneys once a year, either by yourself or hire a professional. Have the chimney cleaned and repaired when necessary
  • Make sure the damper or flue is open before starting a fire
  • Inspect chimney for debris, nests, or obstructions each time before starting a fire
  • Use dry and well-aged wood to avoid soot buildup
  • Place flammable items like decorations at least three feet from the chimney

If a fire does occur, then only attempt to extinguish the fire yourself if it is in the early stages and has not started spreading. Once a fire begins to spread rapidly, it is safer to exit the home and call 911. Do not reenter the home until firefighters and emergency personnel tell you it is safe to do so.

SERVPRO of Greater Covington and Mandeville’s fire restoration team has the knowledge and experience to make a fire disaster “Like it never even happened.” From restoring fire-damaged contents to removing smoke odors, SERVPRO of Greater Covington and Mandeville is here to help 24/7/365.