3 Reasons to Choose a Fire & Water Restoration Company vs. a General Contractor to Clean Your Fire Damaged Property

6/11/2021 (Permalink)

Have you recently had a fire at your home or business? The cleaning and restoration process can feel overwhelming. So can understanding the claims process. Choosing a professional restoration company will help alleviate some of your stress and clarify the process for three significant reasons.  

 We Are Uniquely Experienced

Only after years of cleaning and restoring fire-damaged properties will someone understand the tedious, complex nature of the work. Often, the fire itself does cause most of the damages. After the fire is extinguished, smoke and soot particles travel throughout the property, affecting multiple areas untouched by the flames. The water used to suppress the fire adds another layer of concern too. The wet materials must be assessed and either properly dried or removed. The nature of the fire will also determine which materials can be salvaged and which materials need to be removed. Lastly, the source of the fire plays a major role in the cleaning process.  For example, the method for cleaning after protein or grease fires is more labor-intensive than the method for restoring a property after an electrical fire. Our fire restoration team understands how to navigate all these peculiar challenges.

We Utilize Professional Restoration Equipment

As explained above, the fire restoration process includes much more than simply removing fire-damaged materials. The remaining structure must be properly cleaned, dried, and deodorized. Our fire restoration team has an arsenal of SERVPRO proprietary cleaning products to effectively clean any type of fire. To dry the property, we employ our professional moisture detection tools, fans, and dehumidifiers. Most importantly, and sometimes overlooked by general contractors, our fire restoration team understands how to remove the fire and smoke smell from a damaged home or business. Our fire restoration technicians will clean and possibly seal the air ducts, seal the remaining structure after it is cleaned, and thermal fog with a deodorizing product. After our team has completed a fire restoration project, the property should not only look “Like it never even happened,” but also smell like it too.

We Understand the Claims Process

One of the most difficult aspects of handling the aftermath of a fire is often navigating the insurance claims process. Insureds usually have little or no experience managing an insurance claim. Because most of our customers decide to file an insurance claim, our team members are experts at communicating with insurance companies, insurance agents and adjusters, and third-party administrative claims management companies. We advocate for our insureds when necessary to ensure their property is best restored to preloss condition. Our project managers are known for being patient and thoroughly explaining the claims process.

SERVPRO of Greater Covington and Mandeville is proud to be a leader in fire and water cleanup and restoration. Please reach out to our office with any questions about our fire restoration services. We’re always happy to help 24/7/365.