SERVPRO of Greater Covington and Mandeville Employee Photos

servpro office manager standing in front of front door

Stephanie Lachney

Stephanie Lachney is our office manager. She joined the team in 2011 and has worked in every position within the business. Stephanie is certified as both a water damage restoration technician and a crime and trauma bio-recovery technician. She oversees all day to day business operations.  

servpro administrative assistant standing in front of front door

Courtney Callihan

Courntey Callihan is our administrative assistant. She joined our team in 2017. Courtney answers and directs all phone calls, organizes company events, assists with billing, and audits job files. Courtney is also a certified water damage restoration technician and helps our water restoration project manager with job management. 

Blonde female SERVPRO fire restoration project manager standing in front of front door

Laura Zelek

Laura Zelek is our fire restoration project manager. She joined our team in 2016. Laura is a certified water damage restoration technician and certified in fire damage restoration. She manages all commercial and residential fire restoration projects. 

woman in front of door

Kayla Theriot

Kayla Theriot is our marketing and sales manager. She joined our team in 2017. Kayla manages all of our marketing and sales efforts, including digital marketing strategy and implementation, building of brand awareness, and fostering relationships with key clients.  

male project manager in black SERVPRO shirt and khakis standing in front of brick wall

John Joyce

John Joyce is our water damage restoration project manager. He joined our team in February of 2017. John is an IICRC certified water restoration technician. John creates the game plan for each water restoration project, educates clients about our process, and works with our water restoration team to make any size disaster seem "Like it never even happened."