SERVPRO of Greater Covington and Mandeville Employee Photos

Female SERVPRO office manager standing in front of front door

Stephanie Lachney

  • Office Manager
  • Our behind the scenes hero who makes sure the business runs smoothly in every way possible
  • Stephanie manages our finances, hiring processes, and day-to-day business operations
  • Joined our team in 2011 as a cleaning technician and has experience working in every area of the business 
  • Certified IICRC Water Damage Technician
  • Biohazard & Crime Scene Certified with the National Institute of Decontamination Specialists 
  • Loves rock climbing and cooking healthy recipes on her days off 

Female SERVPRO administrative assistant standing in front of brick wall, blonde hair

Courtney Callihan

  • Administrative Coordinator 
  • Her cheery voice greets every customer who calls us for help and directs them to the appropriate project manager
  • Courtney also helps to manage our water restoration and storm response teams
  • Joined our team in 2017
  • Certified IICRC Water Damage Restoration Technician 
  • Loves fishing and playing with her golden retriever Copper on her days off

Blonde female SERVPRO fire restoration project manager standing in front of front door

Laura Zelek

  • Fire Restoration Project Manager 
  • Manages all commercial and residential fire projects, and our fire damage restoration cleaning crew
  • Plans and executes restoration process, including controlling job documentation, work schedule, contractors, and billing 
  • Joined our team in 2016
  • Certified IICRC Water Damage Restoration Technician and Fire Damage Restoration Technician 
  • Loves boating and spending time with her family in her free time 

Female SERVPRO marketing manager standing in front of brick wall

Kayla Theriot

  • Marketing and Sales Manager 
  • Creates and implements marketing and sales strategies
  • Manages client relationships and assists with large loss project management
  • Joined our team in 2017 
  • Loves practicing yoga and spending time with her family on her days off 

male project manager in black SERVPRO shirt and khakis standing in front of brick wall

John Joyce

  • Water Damage Restoration Project Manager
  • Plans and executes emergency water damage restoration services for commercial and residential properties
  • Manages water damage restoration team and water restoration job documentation 
  • Joined our team in 2017
  • Certified IICRC Water Damage Restoration Technician
  • Loves playing video games and building models on his days off

woman in black SERVPRO branded t-shirt and khaki pants standing in front of brick wall

Jami Hufker-Devalle

  • Operations Manager
  • Plans and executes all mold remediation and biohazard removal and cleaning projects, including project estimating and billing 
  • Assists water project manager and fire project manager with job organization 
  • Joined our team in 2020
  • Has over ten years of experience in the restoration industry
  • Loves vacationing at the beach and spending time with her family on her days off

man with black polo shirt and khaki pants standing in front of brick wall

Alex Lachney

  • Water Damage Restoration Project Manager
  • Plans and executes emergency water damage restoration services for commercial and residential properties
  • Manages water damage restoration team and water restoration job documentation 
  • Joined our team in 2019
  • Certified IICRC Water Damage Restoration Technician
  • Loves spending time with his new baby girl and practicing massage therapy on his days off

woman with brown hair, white shirt, black pants, standing in front of brick wall

Rachel Mahr

  • Marketing Coordinator 
  • Assists with implementing digital marketing strategies and managing customer relationships
  • Joined our team in 2020
  • Loves enjoying the outdoors and gardening on her days off

SERVPRO of Greater Covington and Mandeville team standing in front of office with giant orange SERVPRO logo

SERVPRO of Greater Covington and Mandeville Team

Our SERVPRO of Greater Covington and Mandeville team has grown quite a lot since our establishment in 2009. We are now the largest restoration crew on the Northshore, with three full-time teams each dedicated to one of our specialties, water damage restoration, fire damage restoration, and mold remediation.  Our leadership team collectively holds over 65 years of experience in the restoration industry and over a dozen certifications! 

woman with blonde hair wearing green jacket with SERVPRO logo standing in front of brick wall

Daly Andrus

  • Administrative Coordinator 
  • Assists both fire restoration team and water restoration team with job file documentation 
  • Joined our team in January of 2020
  • Certified IICRC Water Damage Technician 
  • Loves working out and reading on her days off