SERVPRO of Greater Covington and Mandeville Employee Photos

servpro office manager standing in front of front door

Stephanie Lachney

  • Office Manager
  • Our behind the scenes hero who makes sure the business runs smoothly in every way possible
  • Stephanie manages our finances, hiring processes, and day-to-day business operations
  • Joined our team in 2011 as a cleaning technician and has experience working in every area of the business 
  • Certified IICRC Water Damage Technician
  • Biohazard & Crime Scene Certified with the National Institute of Decontamination Specialists 
  • Loves rock climbing and cooking healthy recipes in her free time

servpro administrative assistant standing in front of front door

Courtney Callihan

  • Administrative Coordinator 
  • Her cheery voice greets every customer who calls us for help and directs them to the appropriate project manager.
  • Courtney also assists our water damage restoration team with job documentation, and occasionally will jump in and offer reinforcements when needed.
  • Joined our team in 2017
  • Certified IICRC Water Damage Restoration Technician 
  • Loves fishing and playing with her golden retriever Copper in her free time.

Blonde female SERVPRO fire restoration project manager standing in front of front door

Laura Zelek

  • Fire Restoration Project Manager 
  • Manages all commercial and residential fire projects, and our fire damage restoration cleaning crew
  • Plans and executes restoration process, including controlling job documentation, work schedule, contractors, and billing 
  • Joined our team in 2016
  • Certified IICRC Water Damage Restoration Technician and Fire Damage Restoration Technician 
  • Loves boating and spending time with her family in her free time 

woman in front of door

Kayla Theriot

  • Marketing and Sales Manager 
  • Creates and implements marketing and sales strategies
  • Manages online presence, website, blog, and social media, as well as nurtures relationships with new and existing clients 
  • Joined our team in 2017 
  • Loves practicing yoga and reading in her free time 

male project manager in black SERVPRO shirt and khakis standing in front of brick wall

John Joyce

  • Water Damage Restoration Project Manager
  • Plans and executes emergency water damage restoration services for commercial and residential properties
  • Manages water damage restoration team and water restoration job documentation 
  • Joined our team in 2017
  • Certified IICRC Water Damage Restoration Technician
  • Loves playing video games and building models in his free time

woman in black SERVPRO branded t-shirt and khaki pants standing in front of brick wall

Jami Hufker-Devalle

  • Operations Manager
  • Plans and executes all mold remediation and biohazard removal and cleaning projects, including project estimating and billing 
  • Assists water project manager and fire project manager with job organization 
  • Joined our team in 2020
  • Has over ten years of experience in the restoration industry
  • Loves vacationing at the beach and spending time with her family in her free time