Photo Gallery

small, gray scale apartment kitchen that is damaged by fire and soot

Kitchen Fire at Covington Apartment Complex

This week, our team is working to restore an apartment complex in Covington that recently suffered property damages due to a kitchen fire. The fire started because a pot was left on the stove after the renter finished cooking. The renter believed he had turned the stove off, but one of the burners was accidentally left on. Shortly after leaving the apartment, a fire started.

Thankfully, the fire suppression system, a.k.a. the sprinklers, quickly extinguished the flames. The fire itself only damaged the kitchen, but soot and water from the fire suppression lines affected the entire apartment. The sprinklers in three parking garages underneath the apartment also initiated, soaking the ceilings and drywall. 

In just a few weeks, our team has removed all materials determined to be unsalvageable (damaged beyond repair) and is working on drying the remaining structure. 

parquet wood flooring buckling up and cracking due to water damage

Asbestos Abatement and Water Damage Restoration Services

A washing machine malfunction caused an overflow of water to flood multiple rooms in a home in Covington, Louisiana. When our team arrived to perform water damage mitigation and restoration, we noticed the old parquet flooring was severely damaged. The flooring needed to be removed. Due to the age of the home and the wood parquet flooring, we advised the homeowner to have an IEP conduct an asbestos test to ensure the safety of our workers and the homeowners. The test was done and a few days later we received the results confirming asbestos was present. Our team stopped work and called in a professional asbestos abatement team to remove the affected flooring. The homeowner was grateful we took precautions to ensure their safety. 

hardwood floor with four rescue mats placed

Utilizing Rescue Mats to Dry Hard Wood Floors

Salvaging wood floors after a water damage event occurs is often a tricky process. Once the water has been extracted, our technicians will assess if the floors are damaged beyond repair or if they can be dried to preloss condition. For floors that do not have significant damage and only appear to be slightly swollen with water, our water restoration technicians utilize the rescue mats pictured. Rescue mats enable professional restoration technicians to dry hardwood floors fast by utilizing the power of a high-pressure blower and tight sealing mats to vacuum water vapor through the surface of the floor. Damp air is pulled out from the wet area and into the placed panels where it is then expelled.

If you are in need of water damage restoration assistance, then call SERVPRO of Great Covington and Mandeville today at (985)871-5375

woman wearing mask spraying cleaner in gym

SERVPRO of Greater Covington and Mandeville Offers Both Proactive and Reactive Cleaning Services

SERVPRO of Greater Covington and Mandeville offers both proactive and reactive COVID-19 cleaning services. Our trained biohazard cleaning professionals utilize EPA registered products to ensure a clean, safe environment. If your business has been exposed to someone infected with coronavirus, then we can perform a one-time cleaning to sanitize the entire space. We also offer weekly and monthly cleaning services to give your team and customers peace of mind. Our Certified: SERVPRO Cleaned program can be adapted to suits the needs of all businesses. 

SERVPRO of Greater Covington and Mandeville employees standing in front of brick building

SERVPRO of Greater Covington and Mandeville Celebrates 11 years!

Eleven years ago, Stuart Andrus opened SERVPRO of Greater Covington and Mandeville to help Northshore residents and business owners recover quickly following property disasters. He started this business with a couple of employees, one van, and a few pieces of drying equipment. Now, we have twenty-three employees working for SERVPRO of Greater Covington and Mandeville and our rebuild company Complete Restoration Services, 10 bright green vehicles, and hundreds of pieces of equipment.  Many years of experience and thousands of happy customers later, we are proud to be the largest restoration service provider on the Northshore. Stuart's sons, Ian and Reid, and his daughter, Daly, have recently joined the team too. Our small, family-run business continues to earnestly serve this community and we thank you for your support!

Wall with wet spot

How to Spot Water Damage

Water can cause severe damage to your home or business if it is left untreated for an extended period of time. Things like swelling, discoloration, or bulging materials soft to the touch are all clear signs of water damage.  Not only is your home at risk of structural damage after a water loss, but mold can quickly begin to grow if the water damage is not properly mitigated. Signs of water damage are not always apparent and can be tricky to spot and identify. Some cases are obvious like the one pictured here, but other incidents may be more gradual, subtle, or hidden. Therefore, we recommend homeowners conduct monthly inspections of areas common for water damages like attics, underneath kitchen sinks, and water heaters.

If you notice any leaking appliances or pipes in your home or business, then call SERVPRO of Greater Covington and Mandeville today at (985)871-5375.

Ceiling with mold growing on it

Leaking Air Conditioner Unit Leads to Heavy Growth on Ceiling

Our team arrived on site to find this home’s air conditioner unit had started to leak and had affected four rooms. The bordering ceiling, walls, and flooring were all damaged from this water loss. After inspecting the surrounding areas, our trained technicians discovered heavy growth on the bar ceiling and foyer closet.  Due to the severity of growth, we set up air scrubbers and dehumidifiers to mitigate damages and prevent them from worsening. Due to the class and category of water, it was best to also remove the affected ceiling and drywall. In just one week, the project was completed, and the homeowners were very pleased with the work our team performed. If a water leak has caused mold growth in your home, then please call our experts today by dialing (985)871-5375.

Living room with fallen ceiling and soot covered couch

House fire in Mandeville, Louisiana

Pictured here is the result of a house fire in Mandeville, Louisiana. The fire started in the car garage and rapidly spread throughout the living room, dining room, and into multiple bedrooms. The flames engulfed the home leaving it uninhabitable. Our team arrived on site after the fire was extinguished to begin sorting through the family’s contents and begin the cleaning process. Once all salvageable contents were packed up, they were brought to our warehouse where they underwent a deeper, more extensive cleaning before being returned to the homeowners. Our restore versus replace mentality saves homeowners money by restoring precious valuables.

The homeowner was pleased with the work our team performed. If your home or business has suffered fire damages, then please give us a call today for prompt service.

Fire damaged stovetop and oven

Cooking Fire in Robert, Louisiana

This picture was taken at a home in Robert, Louisiana after a fire started as a result of cooking. The fire caused devastating damage to the home’s kitchen, affecting the countertops, stove, and surrounding cabinets. Soot traveled throughout the remaining area leaving a thin layer of grime on most surfaces.

Cooking is the number one cause of home fires and home fire injuries. 47 percent of kitchen fires start as a result of cooking equipment being left unattended. According to the National Fire Prevention Association, stovetops are among the most dangerous appliances in any household. Kitchen fires can grow out of control quickly so make sure you are taking appropriate safety measures when cooking or using appliances.

Laminate flooring being removed with tile underneath

Leaking Water Heater Causes Damage to Bush, Louisiana Home

A leaking water heater unit caused damage to this Bush, Louisiana home. Our team arrived onsite to find five rooms affected by water damage. After setting up proper drying equipment, our technicians returned to the home daily, to monitor the drying process. After six days the drying was complete. The laminate flooring in the living room had to be removed due to buckling caused by humidity. As our technicians began to cut back the laminate, tile became exposed. Due to the porosity of grout used to keep tiles in place they are able to fully dry, thus not needing to be removed.

Our customer was satisfied with the work our technicians performed. If you are experiencing water damage, please call SERVPRO of Greater Covington and Mandeville today at (985)871-5375.

Living room with destroyed ceiling

Electrical House Fire in Houma, Louisiana

This home in Houma, Louisiana caught on fire last week due to a faulty electrical strip. The electrical strip was plugged in behind the refrigerator located in the home's garage. After the garage became engulfed by flames, the entire roof caught fire leading to its collapse.

Our team arrived after the fire was extinguished to start the content cleaning process. We cleaned some of the items on-site and brought back the remaining contents to our warehouse for a deeper cleaning.

Electrical failures and malfunctions are the second leading cause of home fires in the US. You can prevent electrical fires by making sure your electrical plugs, outlets, and cords are safe to use.

Water damaged hallway with wood flooring removed

Leaking Air Conditioner Unit Causes Water Damage to Abita Springs Home

A leaking air conditioner caused water damage to this Abita Springs home on Tuesday, September 1st. When our technicians arrived on site, they found six affected rooms. The ceiling in the hallway, bathroom, and closet were damaged along with the wood flooring and sheetrock in the living room.

Our water damage restoration experts successfully set up the proper equipment to begin the drying process. The wood flooring in the living room and hallway was removed due to large amounts of water soaking through. Our customer was thrilled with the work our team completed and how knowledgeable they were.

Call us today at (985) 871-5375 if you are suffering from water damage.

Kitchen with containment hanging in doorway

Utilizing Containment to Prevent Further Spread of Microbial Growth

When mold becomes present in a home or business, precautionary measures must be taken to ensure that it does not spread further. Mold containment is arguably one of the most important steps in the mold remediation process. Containment is set up using a plastic barrier so that the affected area is separated from nonaffected areas. The goal of containment is to limit the spread of mold throughout the building during the remediation process. 

In this picture, containment is set up between the kitchen and office. When our team arrived on-site, they found a drainpipe from a nearby bathroom leaking. This caused excessive amounts of water damage behind the walls for an undetermined period of time which lead to the growth of mold. Containment was assembled and our technicians got right to work remediating the affected areas. 

Moisture meter being held to the flooring to detect trapped water

Utilizing Moisture Meters During the Drying Process

A moisture meter is a tool used during the water damage restoration process. After the drying equipment has been strategically placed, our water damage restoration technicians will return to the property every day to conduct moisture checks and monitor the drying process until it is complete. Most water jobs are complete in three days. However, depending on the severity of water damage, the drying process can take five or more days. 

Give SERVPRO of Greater Covington and Mandeville a call today at (985) 871-5375 for assistance with water damage cleanup.

living room with ceiling partially collapsed and water damage stains on ceiling

Leaking Toilet Causes Significant Water Damage in Mandeville Home

One common cause of water damage in a home is a leaking toilet, including toilet overflow from a sewage backup and leaking water lines. This photo was taken at a home in Mandeville last week. A plumbing issue resulted in an upstairs toilet overflowing all day, causing the living room ceiling to collapse. Our water damage restoration technicians were onsite assessing damages within one hour of notification of the issue. The first night our technicians worked until 10:00 pm removing contaminated materials like drywall and unsalvageable carpeting. Before leaving, the crew strategically placed drying equipment and dehumidifiers to begin the drying process. Within four days, the home was dry and ready for rebuild services. SERVPRO of Greater Covington and Mandeville is here to help restore homes and businesses in our community 24/7/356.

white wall with baseboards removed and mold growth exposed

Slow, Undetected Water Leak Causes Mold Growth

This picture was taken at a home that had a slow, gradual water leak from a plumbing pipe inside a bathroom wall. The leak went undetected for a few days causing mold to grow behind the baseboards where moisture was trapped. Our water damage restoration experts quickly found the source of the problem. We then extracted excess water, strategically placed drying equipment, and remediated the mold growth. Our customer was thrilled our technicians were so knowledgeable! 

For help with water damage restoration or mold remediation, contact our office by dialing 985-871-5375. 

green fan with plastic cylinder taped to ceiling of living room with hole exposed

Drying Process-Stabilizing the Environment

Professional water restoration consists of water extraction and proper drying techniques. During the drying process, our water damage restoration technicians contain and stabilize the affected area by utilizing dehumidifiers and plastic containment materials. This allows our team to most efficiently dry the wet materials, in a timely, cost-effective manner. 

water on wood flooring in living room with brown couches

May Storm Causes Flooding in Covington Neighborhoods

One night in May, heavy rainfall caused several Covington homes to flood. This home had a few inches of water in almost every room of the house. Our storm damage restoration team removed all materials affected by contaminated floodwater. Then, we utilized fans and dehumidifiers to properly dry the remaining structure. 

hand wearing glove using moisture probe to check moisture level of wood flooring

Moisture Check on Wood Floors

The first step in the water damage restoration process is to assess the extent of damages. To do so, our water damage restoration technicians will use moisture reading equipment like the moisture meter pictured here to determine how wet walls, sheetrock, and flooring are compared to other areas of the property that were unaffected. Pin-type moisture meters work by measuring how easily electricity flows between the two electrodes placed inside the material. The more wet the material is, the more easily electricity will flow, reading a higher ohm percentage. Each day during the drying process, a water damage restoration technician will do a moisture check to monitor progress. Usually within three days the drying process is complete. 

water staining on white ceiling

Water Damage on Ceiling in Carriere,MS Home

Broken water heaters are amongst the most common causes of water damage in homes. And they make a massive mess, rapidly spewing gallons of water. In this photo, you can see water stains on the ceiling. Shortly after this photo was taken, the damaged ceiling fell, releasing water into the living room. Our water damage restoration technicians quickly extracted the water and began the drying process. 

Our emergency water damage restoration team is available 24/7/365. For assistance please dial 985-871-5375.

empty room with white tile, green fans drying exposed studs where sheetrock has been removed

Heavy Rainfall Causes Flooding in Mandeville Home

Heavy rainfall caused this Mandeville home to flood on Thursday, May 14th. Thankfully, only the kitchen and dining room were affected. Our team worked throughout the weekend to remove wet baseboards, cabinets, and sheetrock. Once the contaminated materials were removed, we set up containment and strategically placed drying equipment and dehumidifiers. Within three days, the kitchen and dining room were properly dry and our customer was able to start the rebuild process. 

If your home or business has experienced damage due to flooding, then please contact our office by dialing 985-871-5375.

small square of sheetrock removed exposing water pipe and electrical

Broken Water Pipe Floods Home In Covington

Heavy rainfall caused flash flooding that damaged dozens of homes in Bedico and Covington neighborhoods on Thursday, May 14, 2020. One of our customers believed her home was flooded due to wind-driven rain from the storm. However, once our water damage restoration team arrived on the scene they discovered a different cause. A water pipe within her bedroom wall was broken and leaking water. She immediately called a plumber to fix the leak while I crew began mitigation. Three days later the drying process was complete!

If your home or business has incurred flooding or water damages, then please contact our office by dialing 985-871-5375.

SERVPRO cleaning technicians in white ppe sanitizing an office

Certified: SERVPRO Cleaned Program

The world has changed what it means to be clean. Let customers and employees know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there with a higher cleaning standard- Certified: SERVPRO Cleaned. To learn more about our cleaning and sanitizing program, contact our office by dialing 985-871-5375.

plastic sheet covering staircase with green fans in living room

Step 4 of the Water Damage Restoration Process: Drying and Dehumification

Proper water damage restoration is a six-step process. Step 1 is calling our office to request help. Step 2 is assessing the damages. Step 3 is removing water with our professional extraction equipment. Step 4 is drying the affected area. In this photo, our water damage restoration technicians have set up a plastic barrier to section off the unaffected upstairs area to quickly dry the downstairs living room that was affected. With proper containment and strategically placed fans and dehumidifiers, the home was back to preloss condition in three days. 

Contact our office today for emergency water damage restoration. Our office number is 985-871-5375.

green fan in patient room of doctor's office

Cleaning Water Damage at Northshore Doctor's Office

Our water damage restoration technicians are IICRC certified and have experience restoring various types of properties following water damage disasters. From doctor's offices to apartment complexes, our team is ready to respond and make any size disaster seem "Like it never even happened."

fallen tree on roof of house and branches piled up in front falling on ground

Tree Removal and Roof Repair Services

Hurricanes, tornadoes, and other natural disasters often result in many fallen trees. When a tree falls on top of your home or business, the first step is having the tree and fallen branches removed. Then, an inspection of the roof must be completed to determine any damages. Any holes will need to be covered with a tarp to prevent water damages until repairs can be made. SERVPRO of Greater Covington and Mandeville can assist with all storm damage restoration services.

For assistance with storm damage restoration, contact our office by dialing 985-871-5375. 

hallway showing water stains on carpet and mold growing on baseboards and drywall

Washing Machine Failure Causes Mold Growth Throughout Home

This photo is a great example of how mold can grow throughout a home if proper mitigation measures are not taken following a water damage event. While the family who lived here was on vacation, their washing machine malfunctioned and slowly leaked water. When they returned home, they found water had dispersed throughout the entire home and mold was growing from the floors to the ceiling fans. Our restoration technicians removed all materials affected by microbial growth, leaving the studs and foundation to be treated with an antimicrobial agent before rebuild operations began. 

For assistance with water or mold damage restoration, contact our office by dialing 985-871-5375.

man in white hazmat suit, gloves, and respirator

Personal Protective Equipment for Bio-hazardous Jobs

SERVPRO of Greater Covington and Mandeville technicians are required to utilize personal protective equipment when cleaning and sanitizing a home or business affected by hazardous materials. Personal protective equipment includes gloves, a Tyvek suit, shoe coverings, and either a full respirator or an N95 mask. This equipment helps to protect our technicians and stop the spread of biohazardous waste. 

For assistance with biohazard cleanup, contact our office by dialing 985-871-5375.

man wearing masks removes drywall in attic with mold on it

SERVPRO of Greater Covington and Mandeville Specializes in Mold Remediation

Northshore homeowners discovered mold growing in their attic and air conditioning unit. After having the home inspected by an indoor air quality specialist, the homeowners contacted our mold remediation team for help. In one week our technicians removed mold affected materials and cleaned the remaining structure. 

For assistance with mold removal, contact our office by dialing 985-871-5375.

one story home that has significant fire damage to garage and right side of home

Fire Damage Restoration in Covington Home

After a garage fire devastated this home in Covington, Louisiana, our fire damage restoration team worked hard to make it seem "Like it never even happened." Our crew removed all materials that were beyond repair, like drywall in the garage and upstairs bedroom, and cleaned soot damages from the salvageable remaining materials. Lastly, we utilized our ozone machine and duct cleaning equipment to remove smoke odors.  


For assistance with fire damage restoration, contact our office by dialing 985-871-5375.

SERVPRO water restoration technician standing on water extraction equipment in office room

SERVPRO Water Extraction Equipment for Commercial Properties

Pictured here is one of our water damage restoration technicians extracting a significant amount of water from an office room. The water heater at this local company exploded on a Sunday night and left a huge mess for employees to find early Monday morning. Upon arriving on the scene, we noticed water still dripping from the ceiling and in some rooms the ceiling had collapsed. Our team worked quickly to remove as much water as possible so that reconstruction could begin promptly. 

For assistance with commercial water damage cleanup, contact our office by dialing 985-871-5375.

open garage with fire damage on outside brick with two technicians cleaning

Utilizing the Sodablaster for Fire Damage Restoration in Garage

Oftentimes fires can cause significant soot damage to hard to clean surfaces, like concrete, brick, stone, or ceramic. Sodablasting is one method we can use to remove soot damage from said surfaces. Sodablasting is a mild, but abrasive form of cleaning which utilizes sodium bicarbonate particles and compressed air to clean. It is similar to sandblasting, but it is much more gentle to the building structure. 

For assistance with fire damage restoration, contact our office by dialing 985-871-5375.

group of people standing in front of SERVPRO of Greater Covington and Mandeville cutting a red ribbon

SERVPRO of Greater Covington and Mandeville Ribbon Cutting Celebration

On January 18, 2019, we had a ribbon cutting celebration at our new office located at 68424 James Street in Mandeville, Louisiana. With over 15,000 square feet in office and warehouse space, the new facility allows us more opportunities to better serve our customers and the community. 

bed badly damaged after fire

Residential Fire Damage Restoration in Abita Springs, Louisiana

This was the aftermath of a residential fire in Abita Springs, Louisiana. There was significant fire and soot damage throughout the home. Our fire damage restoration technicians were able to remove all affected materials and ready the home for reconstruction services within a few weeks. 

For assistance with fire damage restoration, contact our office by dialing 985-871-5375.

drying machine connected to open space where kitchen bottom cabinet was removed for drying water damage

Water Damage Restoration in Mandeville Home

SERVPRO of Greater Covington and Mandeville believes in restoring rather than replacing materials after water damage events. This policy helps to save both our customers and the insurance company's money. At the home pictured here, a leaking pipe discharged water into the kitchen and one nearby bedroom. In an effort to restore as much of the kitchen cabinetry as possible, our water damage restoration technicians utilized our power drying method. As you can tell some of the cabinetry needed to be removed because it was determined to be unsalvageable. Within a few short days, the remaining materials were dry and the homeowner was ready to begin rebuilding their home. 

For assistance with water damage cleanup and restoration, contact our office by dialing 985-871-5375.

walkway through office cubicles with wet carpet

Water Damage Restoration at Insurance Company in Covington

SERVPRO of Greater Covington and Mandeville is the trusted water damage restoration vendor for homeowners, business owners, and insurance industry professionals. This photo was taken at an insurance broker's office in Covington, Louisiana. A night of heavy rain and a clogged storm drain caused water to flood into the building affecting over 1,300 square feet of office space. Within one hour of receiving notice of the situation, our water damage restoration crew was on site and beginning to help make this disaster seem "Like it never even happened." This is the SERVPRO of Greater Covington and Mandeville service promise to all of our customers, to always be ready to help and to be faster to any size disaster. 

For assistance with commercial water damage restoration, contact our office by dialing 985-871-5375.

grease covered commercial kitchen with stainless steel equipment cluttered with trash

Fire Damage Restoration in Northshore Restaurant

Grease fires are common in commercial kitchens. This restaurant kitchen incurred minor damages following a small fire. After assessing the damages, our fire damage restoration crew removed all non-salvageable materials, cleaned the remaining structure, and cleaned the commercial cooking equipment. The kitchen almost looked brand new when our crew was finished. From small residential fires to large commercial fires, SERVPRO of Greater Covington and Mandeville is your local, trusted restoration vendor.   

For assistance with commercial fire damage restoration, contact our office by dialing 985-871-5375.

two technicians in personal protective equipment, gloves, respirators, and white hazmat suits, cleaning room

SERVPRO of Greater Covington and Mandeville Provides Biohazard Cleanup

SERVPRO of Greater Covington and Mandeville offers crime scene cleanup, vandalism cleanup, animal waste removal, and other biohazard cleanup services. All materials affected by hazardous substances must be disposed of properly through a hazardous water management company. Our crime scene and biohazard cleanup team utilizes personal protective equipment during the cleaning process. 

For assistance with crime scene or biohazard cleanup, contact our office by dialing 985-871-5375. 

green SERVPRO box truck parked in front of Bath & Body Works store with technician getting materials from back of truck

Commercial Water Damage Restoration in Covington, Louisiana

While renovating a new space at this shopping center, a contractor accidentally broke one of the sprinkler heads. Gallons of water began spewing out of the fire suppression system and leaked into the neighboring retail store. Once notified of the situation, the property manager called us for help. Our water damage restoration crew was on site within twenty minutes. We quickly extracted all of the water and then properly placed drying equipment where needed. In just three days both affected retail spaces were completely dry. 

For assistance with commercial water damage cleanup, contact our office by dialing 985-871-5375.

green SERVPRO drawstring bag with comb, deodorant, n95 mask, black gloves, disinfectant wipes, toothbrush and paste, kit

SERVPRO of Greater Covington and Mandeville Donates Personal Emergency Bags

SERVPRO of Greater Covington and Mandeville provides personal emergency bags to Northshore residents. Inside the bags are personal items needed after a disaster, such as a hurricane or a fire, causes a family to leave their home. The bags are filled with the following items: a community resource booklet, gloves, an N95 mask, soap, deodorant, toothbrushes, toothpaste, moist towelettes, a comb, a stuffed animal, a coloring book and crayons, and a first aid kit. 

For more information about what to do after a disaster, contact our office by dialing 985-871-5375.

16 people in room sitting around round tables listening to restoration teacher

Upcoming Continuing Education Class

On April 11th we will be teaching the two-hour continuing education class "Cleaning and Restoring Smoke Damaged Contents" at our office located at 68424 James Street in Mandeville. Registration is from 8:00 am to 8:30 am. The class will begin at 8:30 am and end at 10:30 am. All local insurance agents and insurance adjusters are welcome to attend. For more information or to register please send an email to kayla@SERVPROofcovington.com

corner of store with book shelves filled with books with water on ground

Sewage System Backup in Northshore Business

The sewage system in this retail store malfunctioned and caused water to flow through almost the entire store and warehouse. Over seven thousand square feet of the building was affected. Our crew was on site promptly and began mitigating the damages immediately. Our water damage cleanup team removed the water and dried the building "Like it never even happened." 

For assistance with water restoration following a sewage system backup, contact our office by dialing 985-871-5375.

hallway with gray carpet and white walls with water on the ground

Sewage System Backup at Covington Business

This photo was taken at a commercial building in Mandeville, Louisiana after an accident occurred and caused water to spew into multiple offices.  Within a few days, our crew was able to extract the water and properly dry the building. 

For assistance with sewage backup cleaning, contact our office by dialing 985-871-5375.

person in white hazmat suit spray white sealer on wall without sheetrock

Sealing Cleaned Structure After Removing Mold Growth

This photo was taken at a home in Covington that was affected with mold. Our crew helped to remove the mold and clean the studs. In this photo our mold remediation technician is spraying a mold inhibiting sealer to prevent future microbial growth on the cleaned structure 

For assistance with mold removal, contact our office by dialing 985-871-5375.

living room with fire damage

Electrical Fire in Mandeville home

This was the aftermath of an electrical fire at a home in Mandeville, Louisiana. Several areas of the home incurred fire and soot damage. Our fire damage restoration technicians worked hard to make it seem "Like it never even happened."

For assistance with fire damage restoration, contact our office by dialing 985-871-5375.

green fan and blue fan with plastic cylinder hoses pumping air our of window

Stabilizing the Environment for Proper Mold Remediation

During the mold remediation process, it is imperative to control the environment to prevent further growth. In this photo we have properly contained the affected room. The green and blue fans filter the air and create a negative air flow to remove airborne contaminants from the room. 

For assistance with mold removal, contact our office by dialing 985-871-5375.

kitchen with white appliances and wooden cabinets black because of fire damage

Kitchen Fire Cleanup in Tickfaw, Louisiana

This was the aftermath of a kitchen fire in Tickfaw, Louisiana. There was significant damage in multiple rooms of the home. Our fire damage restoration technicians helped remove all non-salvageable fire damaged materials and cleaned all soot damaged materials. The home owner was happily surprised at how quickly we were able to clean their home and make it "Like it never even happened." 

For assistance with fire damage restoration, contact our office by dialing 985-871-5375.

cluttered kitchen and dining room with hole in ceiling and black mold growing around it

Broken Water Pipe Causes Mold Damage in Vacant Home

This picture was taken after a broken pipe caused water damage to the home and was undetected for awhile. The home was vacant at the time and no one knew when the accident had occurred. When we arrived mold was growing in multiple rooms of the home. Within a few weeks were we able to remove the contaminated materials and treat the home correctly to prevent future growth.  

For assistance with mold remediation, contact our office by dialing 985-871-5375.

wall with sheetrock and insulation removed, exposing studs, and green fans

Flood Damage Restoration in Baton Rouge, Louisiana

This photo was taken after our crew worked to remove flood water affected materials from a home in the Baton Rouge area. The equipment pictured here is working to dry out the remaining structure and to remove humidity from the room to prepare for rebuild. 

For assistance with hurricane cleanup, contact our office by dialing 985-871-5375.

green fan with plastic taped around it and taped to wood floors

Power Drying Wood Flooring to Remove Excess Water

At SERVPRO of Greater Covington and Mandeville, we believe in restoring rather than replacing as much as possible after a disaster has affected a home or business. This photo was taken at a home in Covington after a broken pipe leaked water into multiple rooms. Instead of removing the wood flooring that had started to buckle from absorbing a good amount of water, we extracted all of the water and used a method called "power drying" to dry the wood. In just a few days the wood flooring was free of moisture and had returned to its original position. 

For assistance with water damage cleanup, contact our office by dialing 985-871-5375.

green fan drying wall that has a two foot flood cut exposing studs

Flood Damage in Greenwell Springs Business

This photo was taken at a commercial building in Greenwell Springs, Louisiana after a storm caused massive flooding. Proper cleaning and restoration protocol requires material affected by flood water, which is classified as Category 3 water by the IICRC, to be removed to ensure no future issues. 

For assistance with storm damage cleanup, contact our office by dialing 985-871-5375.

clay and dirt on wood flooring in empty room with big window

Flood Damage Restoration

After the flood water receded, a thin layer of mud was left on the floor throughout this home in the Baton Rouge area. Flood water is considered Category 3 water and is littered with contaminants and toxins. According to IICRC protocols, any materials wet with flood water need to be removed in order to ensure proper restoration. 

For assistance with storm damage cleanup, contact our office by dialing 985-871-5375.

brown door with water line halfway up it

Storm Damage in Gonzales, Louisiana

This photo shows how high the flood water reached in a local business after the storm in August of 2016. Flood water is considered Category 3 water and is littered with contaminants and toxins. Any porous material affected by flood water must be removed to prevent future damages like mold growth. 

For assistance with storm and flood damage, contact our office by dialing 985-871-5375.

wallpaper peeling off of wall with papers tacked to it

August 2016 Flood Damage

This photo was taken at business in Denham Springs, Louisiana after the the catastrophic flood in August of 2016. Our emergency storm response team helped restore this business by removing all materials affected by the contaminated flood water, properly drying the remaining structure, and utilizing an anti-microbial agents to prevent any future damages. 

For assistance with storm damage cleanup and restoration, contact our office by dialing 985-871-5375.

piles of broken furniture outside of full yellow dumpster

Storm Causes Furniture Store in Louisiana to Flood

The massive flood of August 2016 caused enormous damage to hundreds of homes and businesses throughout Louisiana. This photo was taken at a furniture store in Baton Rouge, Louisiana. Our emergency storm response team helped remove and discard all non-salvageable items before cleaning the flooded store. 

For assistance with flood cleanup and restoration, contact our office by dialing 985-871-5375.

red clay on tile floor and bottom of toilet

Broken Pipe in Foundation of Covington Home Causes Flooding with Red Clay

Upon arriving home from vacation, a Covington homeowner noticed water flowing from underneath their front door. At some point while they were away, a water pipe in the foundation of the home burst, causing water with clay fragments to overflow from one of the toilets. In less than a week, our water damage restoration crew extracted all excess water, cleaned affected materials, and properly dried the home. 

For assistance with water damage cleanup, contact our office by dialing 985-871-5375.

fan facing up toward bathroom ceiling with plastic over tub

Punctured Water Supply Line Causes Damage

This photo was taken at a home in Covington, Louisiana. The homeowner was having their roof repaired when the roofer accidentally drilled into a water supply line, causing water damages to parts of the upstairs and downstairs living areas. Our water damage restoration technicians were able to extract all excess water and dry the affected areas in just a few days. 

For assistance with water damages, contact our office by dialing 985-871-5375.

mats and hoses on top of wood flooring with window facing green backyard

Power Drying for Water Damage Restoration in New Orleans Home

During the restoration process, our water damage team works to salvage as much as possible to save time and money for our customers. Wood flooring will swell and buckle when saturated with water. If discovered quickly, then the floors may be saved by using an Injectidry floor drying system to power dry. 

For assistance with water damage restoration, contact our office by dialing 985-871-5375.

garage wall with exposed studs covered in green mold

Mold Damage in Garage in New Orleans Home

Green mold covered almost every inch of this garage in New Orleans, Louisiana. Our mold remediation team cleared all contents from the garage, and removed and discarded of affected porous materials. Then, we utilized a soda-blaster to removed microbial growth from the remaining structure. 

For assistance with mold removal, contact our office by dialing 985-871-5375.

mold on wall with hole exposing water connections for refridgerator

Leaking Water Supply Line to Refrigerator Causes Mold Growth

This photo was taken at a home in Covington after the homeowner discovered mold growing in their kitchen. The homeowner's refrigerator was slowly leaking water and this caused mold to grow on the wall behind it. Our mold remediation technicians removed all porous materials covered with mold and treated the remaining structure with an anti-microbial chemical. 

For assistance with mold remediation, contact our office by dialing 985-871-5375.

tan sponges labeled by room names covered with soot on top of red circle placemat

Soot Testing for Fire Damage Assessment

The fire restoration process begins with assessing damages and determining which areas of the home or business are affected. Soot may or may not be visible so our fire damage restoration team wipes each room with a sponge to determine if soot is present. All rooms with soot damage will be cleaned. 

For assistance with fire damage restoration, contact our office by dialing 985-871-5375.

three men in black SERVPRO branded tshirts and khaki pants using poles to set up plastic containment in hallway

Proper Mold Remediation Requires Controlling the Environment

Mold remediation requires controlling the environment and containing the affected area to prevent further spreading microbial growth. In this picture, our mold remediation technicians are securing a plastic barrier to section off the affected area of this Covington building. 

For assistance with mold remediation, contact our office by dialing 985-871-5375. 

fire damaged over with pots and pans on top of it placed outside on grass next to driveway

Oven Fire in Covington Home

Pictured here is the source of a home kitchen fire. The homeowner turned the oven on self cleaner mode and accidentally forget about the pots and pans inside. Their old cast iron pot caught on fire. The fire department was able to break open the oven and suppress the flames. Thankfully, the fire was contained in the oven. However, soot traveled throughout the home. Our fire damage restoration team cleaned the home of soot damages and eliminated the smoke odor in one week. 

For assistance with fire damage restoration, contact our office by dialing 985-871-5375.  

white brick wall with horizontal green strip and mold on ceiling

Mold Remediation in Covington School

Mold needs water, organic matter, and time to grow. A small leak in an air duct caused water to accumulate in the ceiling of this Covington school. As warmer weather moved in during summer months, humidity levels rose and added to this moisture problem. Mold began growing on ceilings in one hallway and a couple of bathrooms. After the issue was fixed, our mold remediation team was contracted to remove mold affected materials and clean contaminated areas. 

For assistance with mold remediation, contact our office by dialing 985-871-5375.

green fans in hallway with man standing at the end of hallway

Water Damage Restoration in Covington Law Office

A clogged sewer system can backup and cause significant water damages. Toilets overflowed in this law office and water flowed into several offices. Our water damage restoration team cleaned up the water and strategically placed fans to ensure fast, proper drying. In three days, all affected materials were clean and dry. 

For assistance with water damage restoration, contact our office by dialing 985-871-5375.

two employees in black shirts and khaki pants plugging drying tubes into wall in hallway

Water Damage Restoration in Surgery Center Located in Mandeville, Louisiana

An autoclave in an outpatient surgery center in Mandeville malfunctioned and caused water to flow into multiple rooms. Our water damage restoration technicians utilized an Injectidry system to quickly dry the building so that surgeries could be performed as schedule. 

For assistance with water damage restoration, contact our office by dialing 985-871-5375.

woman in black long sleeve shirt and khaki pants extracting water from a red rug in a kitchen

Broken Dishwasher Causes Water Damage in Abita Springs Home

Broken appliances, such as leaking dishwashers, washing machines, and refrigerators, are common causes for water damage events. A broken dishwasher in this home located in Abita Springs, Louisiana caused gallons of water to spew into multiple rooms over night. Our water damage restoration team cleaned up all loose water and utilized fans and dehumidifiers to dry the affected materials. 

For assistance with water damage cleanup and restoration, contact our office by dialing 985-871-5375. 

woman in black shirt and khaki pants extracting water in kitchen full of stainless steal appliances and hanging pots

Water Damage Cleanup in Boat Docked in Madisonville, Louisiana

Water damage events can occur in any type of property with plumbing. After the toilets backed up on this yacht, sewage water flooded both stories on the boat. In a matter of days, our water damage restoration team dried, cleaned, and sanitized the yacht. 

For assistance with water damage restoration, contact our office by dialing 985-871-5375.

man wearing black shirt and khaki pants standing on green water extraction piece of equipment

Water Restoration Team Utilizes Rover to Quickly Extract Water in Commercial Property

A broken sprinkler head spewed water onto an artificial soccer field in an indoor sports facility in Covington, Louisiana. Our water damage restoration manager utilized a Rover water extractor to quickly remove gallons of water before beginning the drying process. 

For assistance with water damage restoration in your business, please contact our office by dialing 985-871-5375.

fire damaged room with exposed studs on walls and ceiling with hanging drywall

Fire Damage Restoration in Amite, Louisiana

A small grease fire caused damages to multiple rooms in this home located in Amite, Louisiana. The kitchen was the most badly damaged, requiring all affected materials to be removed. Our fire damage restoration team discarded of materials that could not be salvaged and cleaned the remaining structure of soot and fire damages. 

For assistance with fire damage restoration, contact our office by dialing 985-871-5375.

two men wearing face masks clean up pile of fire damaged debris in room with studs

Kitchen Fire in Amite, Louisiana

A fire caused by unattended food left cooking on the stove badly damaged this home in Amite, Louisiana. The kitchen was deemed a complete loss and all remaining materials were removed, leaving the studs to be cleaned and treated. Other affected rooms in the home were cleaned to remove soot and fire damages, and eliminate smoke odor. For assistance with restoring your home or business following a fire, you can reach our office by dialing 985-871-5375.

short hallway with glass door at end and water on tile floor

Water Damage Caused by Broken Water Supply Line in Mandeville Business

Broken water supply line pipes are common causes of water damage disasters in both homes and businesses. At this training facility in Mandeville, a broken pipe spewed water overnight,  flooding multiple rooms. Our water damage restoration technicians cleaned up the loose water and utilized drying equipment. The drying process was complete in a matter of days. For assistance with water damages, please call our office by dialing 985-871-5375.

water on ground of indoor soccer field and workout area

Water Damage Restoration at Indoor Sports Facility in Covington

A broken sprinkler head sent gallons of water spewing in this indoor sports facility located in Covington, Louisiana. After locating the main fire suppression system valve and turning it off, the soccer players called our team for help. In the middle of the night, our emergency water damage restoration technicians responded and began mitigation services. For assistance with water damage cleanup, please call our office by dialing 985-871-5375.

male technician in black t-shirt with SERVPRO logo and khaki pants standing on ladder inserting duct cleaning hose in vent

Duct Cleaning in Mandeville Apartment Complex

Air ducts should be cleaned on a regular basis to ensure a healthy, clean environment. Air duct cleaning removes dust, soot, dirt, and nicotine particles. As a part of our fire restoration process, duct cleaning removes fire and smoke odors. To schedule duct cleaning in your home or business, call our office at 985-871-5375.