Recent Fire Damage Posts

How and When to Test Your Smoke Alarm

10/30/2018 (Permalink)

Fire Damage How and When to Test Your Smoke Alarm Test smoke alarms once a month

According to the National Fire Protection Agency, U.S. fire departments responded to an average of 358,500 home structure fires per year between 2011 and 2015. Working smoke alarms give an early warning of fire, give people additional time to escape, and thus cut the risk of dying in a reported home fire in half. However, a significant percentage of residential smoke alarms fail to operate during a fire. The two main reasons for a failed smoke alarm detector are simply missing or disconnected batteries and dead batteries. Both cases are easily preventable. 

How to Test Your Smoke Alarm 

Most smoke alarms have a clearly labeled "test" button. Make a habit to press this button at least once a month to ensure the batteries are properly working. This sound will be loud, but make sure everyone in your family is involved in this exercise to learn what noise to expect in case of an emergency. If the alarm does not sound when tested, then it is time to replace the batteries. 

Once you've established that the smoke alarms are properly working, determine if it responds to smoke particles by using a smoke detector test aerosol spray can (be sure to look for one that is UL listed).

When to Test Your Smoke Alarm

You should test your smoke alarms at least once a month to make certain they are operating properly. Another good habit is to change the batteries in your smoke alarms twice each year, once in Spring when we turn the clocks forward an hour and once in Fall when we turn the clocks back an hour. Also, smoke alarms should be replaced every ten years. Dust and debris can settle inside of the alarm and cause the sensors to fail. If you have recently purchased your home, then you should replace all of the smoke alarms unless you can prove the manufacturing date. 

Need Assistance With Obtaining Or Installing a Smoke Alarm?

The state of Louisiana supplies each fire station with smoke alarm detectors for the public every year. If you can't afford a smoke alarm or cannot install them by yourself, then please reach out to your local fire department for help. Your local fire department will give and install smoke alarms in your home free of charge as a part of their program Operation Save A Life. 

Fire Districts in St. Tammany Parish:

  1. Fire District 1, Slidell
  2. Fire District 2 Fire Department, Madisonville
    • To contact someone in this fire department call the administrative office at 985-845-3330 or send an email here 
  3. Fire District 3, Lacombe
    • To contact someone in this fire department you can dial 985-882-5977 or send an email to
  4. District 4, Mandeville
    • St. Tammany Fire Protection District No. 4 encompasses an approximate 70 square mile region on the Northshore of Lake Pontchartrain in Southern Louisiana. The District boundaries are formed by the fourth ward of St. Tammany Parish. It is bordered to the east at Pontchartrain Drive on Highway 190, west to the Tchefuncte River, north to Ponchitalawa Creek (including additional areas along LA Highways 36, 59, Interstate 12, Helenburg Road and the River Oaks subdivision), and south extending 13.4 miles on the Greater New Orleans Expressway (Causeway).
    • To contact someone in this fire department dial 985-626-8671 or send an email to
  5. District 5, Folsom
    • To contact someone in this fire department dial 985-796-5266.
  6. District 6, Covington and North Lee Road Areas
    • To contact someone in this fire department dial 985-809-1768.
  7. City of Covington Fire Department
    • To contact someone in this station dial 985-898-4727 or send an email to
  8. District 8, Abita Springs
    • To contact someone in this fire department dial 985-892-2065 or send an email to
  9. District 9, Bush 
  10. District 11, Pearl River 
    • To contact someone in this fire department dial 985-863-3132 or send an email to
  11. Fire District 12 
    • The District’s boundaries wrap around the City of Covington to the south, east and north, and take in one of West St. Tammany’s busiest corridors – Hwy. 190 between I-12 and Covington. From rural areas north of Covington to the densely populated Tammany Hills and Crestwood subdivisions, FD12 provides service to more than 25,000 people and 1,200 businesses.
    • To contact someone at this department dial 985-892-5161 or send an email to
  12. District 13, Goodbee Fire Department

Fire Facts and Fire Safety Resources:

Prevent Your Pets from Starting Fires

7/16/2018 (Permalink)

The National Fire Protection Association estimates that nearly 1,000 home fires each year are accidentally started by the homeowners' pets. Just a few months ago we helped restore a home after the homeowners' dog accidentally turned on their gas stove while they were out running errands thus resulting in a small kitchen fire. Thankfully, no one or pets were harmed because of the fire. But now the homeowner knows to remove the kitchen stove knobs to prevent another accident from happening in the future.  

The American Kennel Club and ADT Security Services have joined forces to provide the following tips:

  • Extinguish Open Flames - Pets are generally curious and will investigate cooking appliances, candles, or even a fire in your fireplace. Ensure your pet is not left unattended around an open flame and make sure to thoroughly extinguish any open flame before leaving your home.
  • Remove Stove Knobs - Be sure to remove stove knobs or protect them with covers before leaving the house - a stove or cook top is the number one piece of equipment involved in your pet starting a fire.
  • Invest in Flameless Candles - These candles contain a light bulb rather than an open flame, and take the danger out of your pet knocking over a candle. Cats are notorious for starting fires when their tails turn over lit candles.
  • Secure Young Pets - keep them confined away from potential fire-starting hazards when you are away from home such as in crates or behind baby gates in secure areas.

Tips for Responding to Fire Damage

6/18/2018 (Permalink)

First and foremost, staying safe is most important. Call the fire department immediately and do not enter the property until it is okay to do so. 

After a fire, the damage left behind by the water used to extinguish the fire and the lingering soot are often worse than the fire itself. SERVPRO of Greater Covington and Mandeville has many years of experience in cleaning and restoring fire damaged properties. We work hard to make it seem "Like it never even happened." 

What to do after a fire:

  • Limit movement in the home to prevent further damage
  • Place dry, colorfast towels or old linens on carpeted traffic areas to prevent more soiling
  • If electricity is off, empty freezer and refrigerator and prop open doors
  • Do not attempt wash any walls of painted surfaces
  • Do not attempt to shampoo carpet or upholstered furniture
  • Do not attempt to clean any electrical appliances that may have been close to fire or water 
  • Call SERVPRO of Greater Covington and Mandeville at 985-871-5375 

Why every family should create a home inventory list

6/18/2018 (Permalink)

In the unfortunate event of an emergency would you be able to list the contents of your home for your insurance company? How much is your home truly worth? What is the current value of your furniture, artwork, jewelry, kitchen appliances, etc?

Creating a household inventory list will help to prove your losses after a disaster, like a fire or a catastrophic hurricane. A detailed inventory of your home includes careful descriptions of each valuable item, receipts, and pictures. Copies of the list should be stored in a fire proof safe, shared with a family member, and sent to your insurance agent. You can even go paperless and download a free App to make your list. For more information about home inventory lists visit or

How Much of Your Belongings can You Save After a Fire?

2/20/2018 (Permalink)

According to the National Fire Protection Association, over five hundred thousand structure fires devastated homes and businesses in the United States in 2015. These losses account for more than ten billion dollars in property damage costs. 
After the fire, the home or business owner's remains are left covered in soot. Acidic soot will cause even more harm to belongings. Thankfully, some items can be restored with the help of our professional fire damage restoration technicians. SERVPRO of Greater Covington and Mandeville specializes in structural cleaning, contents cleaning, and deodorization. We are open 24/7 to respond to any disaster. Give us a call after a fire and we will work to make your house a home again.

For more information on fire damage in the U.S. visit

Fire Restoration Process

1/22/2018 (Permalink)

The fire restoration process is very detailed and time consuming. However, the process can be simply broken down into three main steps:

  1. Assess Situation- We identify what can or can not be salvaged. With the approval of insurance adjuster and client, we discard of certain materials. We test for smoke damage on structure and contents.
  2. Pretest and Clean-Utilizing professional products and tools we pretest and clean both contents and structure, removing soot damage. Air ducts will be cleaned of soot damage as well.
  3. Deodorize-After structure has been cleaned properly, we deodorize the property using a thermal fogger.

SERVPRO of Greater Covington and Mandeville specializes in fire and soot damage restoration for both commercial and residential properties. If your home or business has incurred fire or soot damage, please give us a call today at 985-871-5375. 

How to Create a Fire Escape Plan for Your Family

1/15/2018 (Permalink)

According to the National Fire Protection Association, there were 1,342,000 fires in the United States in 2016, of which 475,500 were structure fires. One home structure fire was reported every ninety seconds. Most businesses have fire escape plans to help saves lives during an emergency. Creating a fire escape plan for the home should be just as common, especially for families with young children or with special needs family members. Being prepared saves lives during an emergency.  

Thankfully, NFPA has created an easy how to guide for creating a home fire escape plan:

  • Draw a map of your home. Show all windows and doors.
  • Visit each room and recognize two ways out. 
  • All windows and doors should open easily. You should be able to use them to get outside. 
  • Make sure your home has smoke alarms. Test your alarms regularly. 
  • Pick a meeting place for when you must evacuate. The meeting place should be in front of the home. 
  • Make sure your house or building number can be seen from the street.
  • Talk about the plan with everyone in your home. 
  • Learn the emergency phone number for your local fire department. 

Most importantly, practice the plan with everyone in your home. This can be a fun exercise for children. Have them draw a map of your home and color all the possible escape routes. Once or twice a year go over the plan with everyone in the home again. 

To learn more about fire safety in the home please click here

Fire Safety Tips For The Holidays

11/22/2017 (Permalink)

'Tis the season to bask in holiday cheer and enjoy visiting with your family and friends. This time of year we love to decorate our homes and offices to brighten our lives. However, some of these decorations present major fire hazards. According to NFPA, the National Fire Protection Association, "between 2010-2014, U.S. fire departments responded to an average of 210 home fires that started with Christmas trees each year" and between 2009-2013 Christmas decorations started an average of 860 home structure fire each year. You can prevent fires of this nature by being a little more mindful around your home. Please take note of these simple tips to help keep you, your family and your friends safe this holiday season. 

Be mindful in the kitchen

Most holiday season home fires start in the kitchen. You should never leave food cooking on the stove unattended. Ask someone to watch over the food if you need to leave the kitchen for a moment or take a pot holder with you to remind you to head back to the kitchen soon. 

Check that your smoke detectors are working properly and make sure you have a fire extinguisher near the kitchen. 

Be mindful of your Christmas trees

A well watered Christmas tree is almost impossible to ignite. You should check the water level every day. 

Keep your Christmas tree at least three feet away from any source of heat, like fire places, space heaters, heat vents, or candles. 

Be mindful of your Christmas lights

Before decorating your tree with lights, inspect the lights. If you notice any cracked or frayed wires, then throw them away. 

Avoid using nails or staples when hanging lights outside. You should use clips or hangers to prevent damaging the wiring. 

You should also read the manufacturer's instructions for the allowed number of light strands to connect. 

Be mindful of your candles 

The top four days for fires caused by candles are Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day. 

Keep candles at least one foot away from anything that can burn and make sure to put them out before leaving the house or going to bed. 

Also, do not let children play with matches or attempt to light candles themselves. 

Be mindful of your fireplace 

Have your fireplace cleaned, if needed, before starting any fires this year. 

Always screen the fireplace to prevent embers from popping out. 

To learn more about fire safety tips click here

Why choose SERVPRO of Greater Covington and Mandeville?

2/20/2017 (Permalink)

Fire Damage Why choose SERVPRO of Greater Covington and Mandeville? Cleanup & Restoration

SERVPRO of Greater Covington and Mandeville is independently owned and operated and has been helping this community since 2009. We are open 24/7/365. Within one hour of notice of loss, we will contact you to arrange for service. Within four hours of notification of a loss, our SERVPRO professionals will be on-site to start mitigation services. Within eight business hours of on-site arrival, a verbal briefing of the scope will by communicated. We are IICRC certified and employ professional, knowledgeable technicians. Whether you have water, fire or mold damage we can help mitigate your losses and quickly restore your home or business back to preloss condition. We also specialize in crime scene cleanup, bio hazard cleanup, deodorization, air duct cleaning, reconstruction and much more.  We are here to help you with any size disaster. You can give us a call anytime at 985-871-5375 for help with an emergency. 

The Wyndham Bounces Back in New Orleans

6/22/2015 (Permalink)

We all know the New Orleans economy is highly dependent on the hospitality industry, so when one of our hotels has a fire or water event, it’s extremely important for them to get back to business as quickly as possible.  In May, the Wyndham did just that – with help from the professionals at SERVPRO of Greater Covington and Mandeville.
With a major fire event and loss of much of their power, the Wyndham Resort in New Orleans needed a team of professionals willing to respond quickly and go the extra mile, and that’s just what we did.  The SERVPRO crew responded and worked quickly with a large crew to mitigate the damage and bring the hotel back to its original condition in a matter of days, just in time for Memorial Day, where it was ‘business as usual’.  The team at SERVPRO comes through once again!
Fire and water mitigation are SERVPRO’s core services, and because we offer 24/7 emergency response, it important to keep our local number handy for any event you may experience, whether in St. Tammany, Washington, or Orleans parish.  985-871-5375.