Recent Why SERVPRO Posts

We Are Cleaning Experts

5/11/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unusual time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. SERVPRO of Greater Covington and Mandeville is also licensed with the Louisiana Department of Agriculture and Forestry to apply said products. Our license number is 00132935. 

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Greater Covington and Mandeville - 985-871-5375.


SERVPRO of Greater Covington and Mandeville Remains Open to Provide Essential Emergency Services for the Community

3/23/2020 (Permalink)

five guys and one woman in black SERVPRO shirt and khaki pants standing on balcony with American flag and SERVPRO sign SERVPRO of Greater Covington and Mandeville is committed to serving our community by providing emergency services.

In these unprecedented times, what constitutes business as usual changes almost on a daily basis. Last night, Governor Edwards mandated a statewide stay-at-home order. The order, going into effect at 5:00 pm tonight, allows for only essential critical infrastructure workers to continue operating while heeding precautions as necessary. The U.S. Department of Homeland Security identifies 16 critical infrastructure sectors. As a provider of emergency services, including hazardous material removal, cleaning and sanitizing services, and other services that ensure the operation of both residential and commercial properties, our team will continue to respond to the needs of this community. 

We have instituted the following measures for the safety and well-being of both our team and our customers:

  • All employees responding to emergencies where they must enter a home or business are to have their temperature taken at the beginning of the day. 
  • Any employee feeling sick or experiencing symptoms is to stay home. 
  • Employees are to clean and sanitize tablets before and after having a customer utilize them for electronic document signing. Customers will be offered gloves as well. 
  • Before our team arrives, we are asking all customers if they or anyone at the property is feeling ill or has been exposed to someone with the virus Our protocol will change if a known risk is discovered.
  • Employees will clean and sanitize high touch areas, like light switches and door handles, upon leaving a residence or business.

SERVPRO of Greater Covington and Mandeville is committed to helping our friends and neighbors in this time of need. Please call our office with any questions or concerns. Our phone number is 985-871-5375.

Congrats to two of our SERVPRO rock stars!

2/27/2020 (Permalink)

male SERVPRO water damage technician holding certificate and female SERVPRO administrative coordinator Courtney and John celebrated their three year work anniversaries with us in February.

In February, two of our rock stars celebrated their three year work anniversaries with us. As our administrative coordinator, Courtney is the first friendly voice our customers hear when they ring us for help. Courtney assists by connecting each client with the appropriate department manager and initiates the job documentation process. She also works closely with our water damage restoration team to ensure customer satisfaction and help meet an array of standards unique to each insurance company. John Joyce was recently promoted from lead water technician to manager of our water damage restoration team. Any time or day, John is the leading hero for our customers when they experience a water damage event in their home or business. From efficiently managing multiple projects to strategically applying the science of drying for a fast recovery, John can make any size disaster seem, "Like it never even happened." Both John and Courtney are certified water damage restoration technicians through the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization that governs industry cleaning and restoration standards.

Edge of the Lake's 2020 Readers' Choice Award Winner

2/3/2020 (Permalink)

purple logo that reads "Edge of the Lake 2020 Readers' Choice Awards" in white font Edge of the Lake's 2020 Readers' Choice Award Winner

We are so excited to announce that our team has received Edge of the Lake's Readers' Choice award for best emergency restoration service provider! Thank you to all who voted for us. Over the past ten years, SERVPRO of Greater Covington and Mandeville has committed to being the number one trusted emergency restoration resource for both homeowners and business owners on the Northshore. Our goal is to make any size disaster seem "Like it never even happened", and we're thrilled to hear our community knows we can. Offering an array of services, such as water damage restoration, fire damage restoration, bio-hazard cleanup, and rebuild, SERVPRO of Greater Covington and Mandeville truly is your one-stop shop for restoring your property quickly and efficiently. Please feel free to contact us anytime with questions regarding restoration or remediation projects. 

35 Christmas Events on the Northshore

11/18/2019 (Permalink)

green and red christmas plants image with words 35 Christmas Events on the Northshore 35 Christmas Events on the Northshore

Holiday'n in the Vines 

Enjoy an afternoon of live music featuring Christian Serpas and Ghost Town, Creole Tomateaux food truck, pony rides, and take pictures with Santa. 

Location: Pontchartrain Vineyards

Date: November 30th 

Time: Noon - 3:00 pm 

Cost: Free. Asking for donation of 3 perishable food items for the Northshore Food Bank

Annadele’s Plantation 2019 Reindeer Romp

Where: Annadele's Plantation

Enjoy a special Christmas buffet, petting zoo, Christmas games, live reindeer, and more!  Bring your camera for pictures with Santa. 

Date: December 1st 

Time: 10:00 am – 3:00 pm

Cost: Children $20 Adults $30

OnSTAGE at the Fuhrmann: Christmas Bingo 

Location: Fuhrmann Auditorium

Date: December 5th 

Time: 7:00 pm

Cost: $20 advance, $25 day of

Christmas Extravaganza Arts & Crafts Expo

Louisiana's largest totally covered arts & crafts expo featuring food, live music, and kid rides. 

Location: Covington Fair Grounds

Time:  9:00 am - 5:00 pm

Date: December 6th, 7th, and 8th

Cost: $5 admission for adults, kids under 13 free

Old Mandeville Business Associations Sips of the Season Stroll

Grab your friends and join in the merriment of Christmas as you stroll Girod Street at dusk, stopping in to the brightly decorated shops and restaurants.

Location: Girod Street

Date: December 6th 

Time: 5:00 pm – 9:00 pm

Cost: $22 per mug 

The Polar Express Pjs Storytime 

Location: Barnes and Nobles in Mandeville            

Date: December 6th 

Time: 7:00 pm

Cost: Free   

NPAS Chorus Concert: Glory and Light

Location: Hosanna Lutheran Church 

Date: December 6th 

Time: 7:30 pm 

Cost: $21 adults, Children 10 and under are free

Christmas at TerraBella

Enjoy live holiday music from local talent, hot chocolate, and ride the TerraBella Express. Special appearance from Santa Clause to greet and consult with children about their wish lists.

Location: TerraBella Village

Date: December 6th 

Time: 6:00 pm – 8:30 pm

Cost: Free live music and games. Ten dollars for pictures with Santa.

COAT DRIVE – please donate a new or gently worn coat, scarf, gloves, blanket or hat to benefit the homeless.

LPO Yuletide Celebration 

Location: Columbia Theater for Performing Arts

Date: December 6th 

Time: 7:30 pm 

Cost: Tickets range $17-$30

Old Towne Crawl: Christmas in Old Towne

Location: 200 Block of Carey Street

Date: December 6th 

Time: 5:00 pm - 10:00 pm 

Cost: Free

Pancake Breakfast with Santa to benefit the Northshore Kiwanis Club 

Location: Fontainebleau High School

Date: December 7th

Time: 8:00 am - 11:00 am 

Cost: $5 per tickets or $20 a family. Free pictures with Santa. With opportunity to purchase Christmas cards.

Northlake Academy of Music Choir

Come see the Christmas light display at Koop Drive in Mandeville and listen to the beautiful voices of Northlake Academy of Music's Choir! Bring your family and friends and join us for a wonderful evening to get into the Christmas spirit!

Location: Koop Drive

Date: December 7th

Time: 6:00 pm

Cost: Free

Breakfast with Santa

Location: Lakeview Regional Medical Center

Date: December 7th

Time: 9:00 am - Noon 

Cost: Free

Merry Madisonville 

Join your family and friends at Madisonville Town Hall on December 7th for the 11th annual Merry Madisonville! Ring in the holiday season and Christmas with a fun, family event including a parade, caroling, and kids' activities and photos with Santa and Mrs. Claus in "Santa's Workshop," sponsored by the Madisonville Chamber of Commerce and the Town of Madisonville.

Location: Madisonville Town Hall 

Date: December 7th

Time: 2:00 pm - 8:00 pm 

Cost: Free

St. Tammany Art Association Holiday Festival of Arts

Downtown Covington is the place to be December 7, 2019 as the town presents the third annual St. Tammany’s Holiday Festival of Arts. Eight hours. Two blocks. And something for everyone on your list. It’s a great opportunity for holiday shopping, and it’s taking place on Lee Lane.

Location: Downtown Covington 

Date: December 7th 

Time: 9:00 pm – 5:00 pm

Cost: Free

Winter on the Water

The event celebrating winter and its holidays takes place along Lakeshore Drive from Pontchartrain Yacht Harbor to the Gazebo. Live performances including Benny Grunch & the Bunch and the bell choir. 

Date: December 7th 

Location: Mandeville lakefront

Time: 4:00 pm - 6:00 pm 

Cost: Free

Christmas on the Northshore Concert

St. Timothy on the Northshore UMC presents the annual celebration of the holidays, Christmas on the Northshore, a collaborative arts project impacting thousands of members of the Northshore community.

Artists include the Big Easy Award-winning St. Timothy Choir, Northshore Orchestra, the St. Timothy Youth Chorale and several guest soloists.

Location: St. Timothy on the Northshore UMC

Date: December 8th

Time: One matinee at 3:00 pm and one evening performance at 7:00 pm will be presented. Each 75-minute concert will include a variety of well-loved Christmas favorites and even includes an audience sing-along!

Cost: Free, but reservations recommended

History and Holly Home Tour

The pedestrian-friendly tour will feature festively adorned homes in a quaint Covington neighborhood, wine tasting along the route, and holiday music. Trams will also be available. For more information, visit

Location: Tour begins at Jefferson House 

Date: December 8th 

Time: 2:00 pm - 5:00 pm 

Cost: $20

2nd Annual Christmas in Louisiana

Coquille Parks & Recreation presents 2nd Annual Christmas in Louisiana. More than 50 local artisan vendors and direct sales entrepreneurs will be featured, as well as pictures with Santa.

Location: Coquille Parks & Rec

Date: December 7th and 8th 

Time: 11:00 am - 4:00 pm

Cost: Free

Christmas on the Bayou

Location: Playmakers Inc, Community Theater

Date: December 13th - 15th 

Time: 8 pm Friday & Saturday, 2 pm on Sunday

Cost: $15

LPO Yuletide Celebration

Location: Slidell Municipal Auditiorium 

Date: December 8th 

Time: 2:30 pm 

Cost: Tickets range $20-$37             

Christmas Carols at the Covington Trailhead 

Join the Crispin Schroeder band for a Christmas celebration at the Covington Trailhead.

Location: Covington Trailhead 

Date: December 13th 

Time: 7:00 pm - 8:30 pm 

Cost: Free

Ballet Apetrei Presents The Nutcracker

Ballet Apetrei presents its 31st production of The Nutcracker in December as part of its 2019-
2020 season.

Date: December 13th and 14th 

Time: Performances will take place on Friday, December 13th at 7 pm and Saturday, December 14th at 2 and 7 pm at the Mandeville High School Theater, 1 Skipper Drive.

Location: Mandveille High School 

Cost: Tickets range $10-$35

Candlelight Caroling

Location: Covington Trailhead

Date: December 13th

Time: 7:00 pm

Cost: Free

Deck the Rails

Free children-friendly holiday event and lighting of the Covington Trailhead. Craft activities, Santa Claus and an outdoor movie. 

Bring lawn chairs and blankets and don't forget your camera for pictures with Santa!

Location: Covington Trailhead

Date: December 14th 

Time: 4:00 pm - 7:30 pm 

Cost: Free

3rd Annual Grinch Mas

Times and event schedule varies. For details visit

Folsom Horse and Wagon Christmas Parade

Bring the entire family out to Folsom as Santa arrives in a horse-drawn wagon in the Folsom Horse and Wagon Christmas Parade!

Location: Village of Folsom

Date: December 14th 

Time: 1:00 pm 

Cost: Free

Lacombe's Christmas Celebration

Lacombe Recreation District #4 presents Lacombe's Christmas Celebration on Saturday, December 14, starting at 1:00 PM. The parade features costumed riders in decorated vehicles, walking groups, dance troupes, marching bands and more.

Location: Starts at Sacred Heart Church, ends at Lacombe Post Office

Date: December 14th 

Time: Begins at 1:00 pm 

Photos with Santa @ The Southern

Location: The Southern Hotel

Date: December 15th 

Time: 9:00 am – 5:00 pm

Cost: $35

Celtic Angels Christmas Concert

Celebrate the many moods of Christmas and immerse yourself in Celtic Angels Christmas. This show captivates audiences of all ages with the magic of Christmas in an awe-inspiring show which encompasses vocal and instrumental, seasonal and Irish favorites along with spectacular, world-class, champion Irish dancing.

Location: Fuhrmann Auditorium 

Date: December 18th 

Time: 7:00 pm - 9:00 pm 

Cost: $20 in advance, $25 day of

Slidell's Bayou Christmas

An opening ceremony will be held at 6:00 PM on Wednesday, Dec.18, and continues nightly through Dec. 23, opening at 6:00 PM each night. The festive event features Crescent City Amusements rides, live entertainment each night by local dance groups, schools, choirs, bands, choruses and more, and pictures with Santa. Local restaurants and caterers will have food for purchase. Entertainment and rides close on Monday, but displays will remain lighted for Christmas Eve and Christmas Day, Tuesday, Dec. 24 and Wednesday, Dec. 25 for the community to enjoy.

Location: Heritage Park 

Date: December 18th - 23rd 

Time: 6:00 pm - 10:00 pm 

Cost: Free 

Family Movie Night 

Location: Mandeville Trailhead 

Date: December 20th 

Time: Pictures with Santa from 5:00 pm - 7:00 pm , movie begins at 7:00 pm 

Cost: Free

LPO's Baroque Christmas: Handel's Messiah

Location: First Baptist Church of Covington 

Date: December 20th 

Time: 7:30 pm 

Cost: Adult tickets $20-$55, Student with valid student ID or Child $10

Deck the Park with Pyrotechnics 

Location: Coquille Park 

Date: December 21st 

Time: 3:00 pm - 7:00 pm 

Cost: $20 in advance, $25 day of 

Swing into Christmas with 101 Big Band

Location: Covington Fuhrmann Center

Date: December 22nd 

Time: 3:00 pm – 5:00 pm

Cost: $20 advanced or $25 day of 

5 Fall Home Maintenance and Cleaning Tips

10/1/2019 (Permalink)

It might still be ninety degrees in Louisiana, but the season is indeed changing. As cooler temps start to start greet us, take an hour or so to ensure your home is properly functioning, to help prevent damages, and to increase your energy efficiency. Below are a few maintenance and cleaning tips to help you get started. 

  1. Tis’ the season to replace the batteries in your smoke and carbon monoxide alarms. As you know, twice a year the batteries should be replaced and alarms tested. Alarms should also be replaced every ten years. To learn more about how to test your smoke alarms or to request an alarm from a nearby fire department click here
  2. Clean leaves and debris from gutters and downspouts to ensure proper drainage. Clogged gutters and downspouts can lead to water damages, especially in colder months. 
  3. Inspect windows and doors for any holes or cracks. Make necessary repairs to ensure an energy efficient home. 
  4. Freshen up your sink and faucet aerator. To clean your aerator remove it from your faucet and place in a solution of three parts water to one part vinegar overnight. To remove odor and sanitize your sink,  pour one cup on baking soda down the drain and flush with boiling water. Then, throw a few citrus rinds in and turn on the garbage disposal for a few seconds. 
  5. Check your heating and air conditioning filter to determine if it needs to be replaced. Air filters should be replaced at least once every three months. Vacuum area around air filter to prevent fires. Also, take a few minutes to vacuum dryer vent and hose. This is common cause of home fires that is easily preventable. 

October Calendar of Events for the Northshore

10/1/2019 (Permalink)

October 1st
Northshore PIA Meeting
October 2nd- 6th
St. Tammany Parish Fair
October 3rd
Rockin’ the Rails Concert @ the Covington Trailhead 
STPH Foundation The Gala
October 4th
Mandeville Live! News with a Twist Featuring Soul Revival
NHBA Fishing Rodeo
Old Towne Slidell Zombie Crawl
October 5th
Covington Art Market
Octoberfest in Old Towne Slidell
Wicked Wine Run
Work/Play Day at Big Branch Marsh
October 5th – 6th
Louisiana Wildflower Festival
October 10th
Rockin’ the Rails Concert @ the Covington Trailhead 
October 12th
Fall Festival Arts and Crafts Show @ Coquille Park
Field of Screams
Firehouse Comedy
Jazz’n the Vines
Dew Drop Jazz Hall Concert
Fall for Art
October 12th – 13th
Madisonville Wooden Boat Fesitval
October 17th
Live @ Chenier Concert
Rockin’ the Rails @ Covington Trailhead
October 18th
Sunset at the Landing Concert
October 18th – 19th
Festival of the Lake
October 19th
Coquille Parks & Rec Movie in the Park
Monster Mash
October 19th – 20th
Ozone Songwriter Festival
October 20th
Abita Springs Water Festival
October 24th
Rockin’ the Rails @ the Covington Trailhead
October 25th
Columbia Street Halloween Block Party 
 October 26th
Jazz’n the Vine
Lagniappe @ the Landing: Final Concert
Madisonville Battle for the Paddle Gumbo Cookoff
Nightmare on Columbia Street Stroll & Costume Contest
October 26th – 29th
Fall’n for Madisonville Fall Fest
October 31st 
Happy Halloween!!!!!!!

SERVPRO of Greater Covington and Mandeville Celebrates 10 Years of Serving the Community

9/20/2019 (Permalink)

SERVPRO of Greater Covington and Mandeville is celebrating 10 YEARS of being the trusted, leading restoration company in our community. Our number one goal continues to be making any size disaster seem "Like it never even happened." so that your life can go back to normal as quickly and efficiently as possible. Our team is here to help before, during, and after a disaster. And we're going to be here for a long time. 

Over the past decade, we have helped thousands of homeowners and business owners not only clean and restore their properties following a disaster, but we have also built partnerships with many other locally owned and operated businesses in St. Tammany and Orleans parishes. We want to thank everyone who has supported us throughout this past decade. We're looking forward to many more decades of working together! 

Fourth of July Fun on the Northshore

6/24/2019 (Permalink)

This year the fourth of July falls on a Thursday and celebration events will kick off the weekend before. 

The partying will kick off on Friday, June 28th with the Columbia Street Block Party in downtown Covington. This free, family-friendly event is a great way to stroll down Columbia street, view classic cars, and show your support for local businesses. Columbia street blocks 200-500 will be blocked off from 5:00 pm to 10:00 pm. 

On Saturday, June 29th the cities of Abita Springs, Mandeville, and Slidell will each offer family-friendly events with musical performances. Abita Springs will host a free Independence Day Celebration from 5:00 pm to 10:00 pm. Presented by VFW Post 8720, the celebration starts with a decorated bike and wagon parade rolling through the town (patriotic costumes encouraged!) and features live music, a flag retiring ceremony, local civic organizations with fun activities and games, Abita Beer and concessions by a local restaurant as well as hot dogs, baked treats and snowballs. In Mandeville, people are encouraged to picnic and celebrate on the lakefront beginning as early as 10:00 am. The Old Mandeville Business Association Food Court will begin selling food at 5:00 pm. Entertainment on stage begins at 6:00 pm, with a special patriotic tribute to all who have served and continue to serve in our nation's military. The tribute will be followed by live music featuring Four Unplugged. Fun, free activities will be provided by Keep Mandeville Beautiful’s Kid's Tent, and the evening closes with fireworks over Lake Pontchartrain sponsored by The City of Mandeville, Lakeview Regional Medical Center - A Campus of Tulane Medical Center, and Baker Pile Driving.  The stage will be located between Coffee and Carroll Streets. And lastly, the Slidell Heritage Festival offers families music, entertainment, food, fireworks, and so much more to celebrate America's birthday. Tickets are $10 for adults, $5 for kids ages 4-12, and free admission for children 3 years old and younger. The festival is from 4:00 pm to 11:00 pm, with a firework show at 9:00 pm. 

On July 3rd, Pearl River will host a fourth of July celebration from 6:00 pm to 9:00 pm throughout downtown Pearl River and at the Pearl River Town Hall. This celebration is free and will feature a pie eating contest, a petting zoo, a firework display dusk, and much more. Also on July 3rd, is the Sparks in the Park celebration at the Bogue Falaya Park in downtown Covington. This free, family-friendly event will be from 6:30 pm to 9:00 pm and boasts music, a firework display, games, and even a hot dog eating contest. 

And finally, on July 4th, you can celebrate America at three different events across the Northshore. Bright and early at 7:30 am, there will be a Four on the Fourth Family Fun Run/Walk in Covington's Hubie Gallagher Park. The Land-O-Pines Campground will have a DJ and a firework display from 8:00 pm to 10:00 pm. And for a place to celebrate all day, you can head over to Madisonville for the Madisonville Old Fashioned 4th of July Celebration beginning at 11:00 am. This event offers music, games, food, the Miss Madisonville Beauty Pageant, and a firework show at 8:30 pm.  

SERVPRO of Greater Covington and Mandeville's Rebuild Services

1/29/2019 (Permalink)

SERVPRO of Greater Covington and Mandeville truly is your one-stop shop for restoration services. In addition to specializing in water damage restoration, fire damage restoration, and mold remediation, we also offer rebuild services to help replace materials affected by said damages. Our mitigation and remediation teams work to salvage as much as possible following an incident, but some materials are too damaged and must be discarded of. Our rebuild team is able to provide drywall installation, flooring installation, painting, and other numerous other construction services. By offering an array of remediation and rebuild services, SERVPRO of Greater Covington and Mandeville ensures your restoration project runs smoothly and most efficiently. 

Our rebuild manager is Coty Reeves. To contact Coty please send an email to Our rebuild project manager is Kenny Fourroux. To contact Kenny please send an email to To contact the office please dial 985-871-5375. 

SERVPRO First Responder Bowl

12/10/2018 (Permalink)


SERVPRO is proud to announce the inaugural SERVPRO First Responder Bowl being played at historic Cotton Bowl Stadium. The newly renamed bowl is designed to honor the sacrifice and service of the brave men and women who are the first line of defense in local communities when the unexpected or the unthinkable happens. Kickoff for the event, televised by ESPN, is December 26 at 1:30 ET.

It’s a privilege to have the SERVPRO name associated with an event that celebrates the dedication and selflessness of first responders. These men and women are true hometown heroes and first on the scene when disaster strikes, helping to save lives and protect property. The SERVPRO First Responder Bowl will honor first responders including police officers, firefighters, EMS workers, correctional officers, search and rescue teams, dispatchers, security guards, federal agents, border patrol agents, and military personnel who have specialized training and are the first to arrive and provide help at the scene of an emergency. Event organizers planned to distribute 10,000 complimentary tickets to verified first responders and their families who sign up at These complimentary tickets are possible thanks to corporate sponsors like SERVPRO and individual fans who chose to “Sponsor a Responder” with a $15 donation when they purchase their general admission tickets.
“The SERVPRO First Responder Bowl is a celebration of the commitment to service demonstrated by the everyday people who willingly put themselves in harm’s way to protect the lives and property of their neighbors,” said Sue Steen, CEO of SERVPRO Industries, Inc. SERVPRO is honored to have this opportunity to shine a spotlight on all of these hard-working first responders, and their families, and to recognize them for the heroes they are. For more information please go to 

Ethics Continuing Education Class for Insurance Agents and Insurance Adjusters

11/29/2018 (Permalink)

January 9th CE Class

SERVPRO of Greater Covington and Mandeville offers free continuing education classes for local insurance adjusters and insurance agents. Our next class, Ethics, will be taught at our new office located at 68424 James Street in Mandeville on January 9, 2019. Registration begins at 8:00 am. The class will begin at 8:30 am and end at 11:30 am. To register or for more information please send an email to  

About Ethics Continuing Education: 

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged.

Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great. As we explore what “Ethics” is, you will be challenged to become involved in hourly group activities. The group activities will help reinforce what has been learned, as well as the ability to better deal with ethical decision-making in our own lives.

Relief Efforts for Florida Residents Affected by Hurricane Michael

10/23/2018 (Permalink)

From left to right:Kayla Theriot (SERVPRO of Greater Covington and Mandeville), Kelly Dabdoub (Dabdoub Insurance and Investments), Alison Ceuvas(TWFG)

On October 10, 2018, Hurricane Michael made landfall near Mexico Beach, Flordia as a Category 4 Hurricane. Hurricane Michael affected Cuba, parts of Central America, Georga, North Carolina, Virginia, and caused devastating damages to the Florida panhandle. Mexico Beach and Panama City suffered catastrophic losses as Hurricane Michael was the strongest storm on record to hit the Florida Panhandle. As numerous relief efforts began to organize, the Northshore chapter of the Professional Insurance Agents of Louisiana gathered supplies and donations for those in need. Our marketing coordinator Kayla Theriot joined other members of Northshore PIA with a group of Louisiana residents on October 20th to help make and package meals for those affected by Hurricane Michael. Each day the group prepared between 1,500 and 2,500 meals. Numerous local volunteers picked up the meals and delivered them to first responders and Hurricane Michael victims who had to evacuate their homes. As of now, no other Northshore PIA members are scheduled to return to Flordia for relief efforts, but the organization is still raising money to send to those in need. If you would like to donate to the relief efforts, please visit 

Volunteering for Habitat for Humanity St. Tammany West

10/17/2018 (Permalink)

2018 Women Build Project

Habitat for Humanity St. Tammany West is a non-profit, ecumenical Christian organization that helps families in need realize their dream of homeownership. The homes are built with the help of donations from sponsors, profits from the Habitat Restore, and volunteers throughout the community. Women Build is one of Habitat for Humanity St. Tammany West's annual projects that empower women to build homes. This year our marketing coordinator, Kayla Theriot, participated in one of the Women Build volunteer dates along with other professional women from St. Tammany Parish. We are honored to give back to our community by participating in local charitable projects. 

Habitat for Humanity St. Tammany West is currently building three homes in Covington.

If you or your organization would like to get involved, then please send an email to Habitat for Humanity St. Tammany West's Volunteer Coordinator Katie Melucci at


Contents Restoration with the Highest Level of Care

6/20/2018 (Permalink)

Pat Riley said, "excellence is the gradual result of always striving to do better". We strive to always go the extra mile, to treat our customers like family, and to regard their belongings with the highest level of care. Pictured here are boxes of contents from a few of our customers' homes. All of the contents have been cleaned and deodorized. Now, they are being stored in our warehouse until the homes have been completely rebuilt and we can return them. Notice the brightly colored tags on each box. The orange tags have a QR code specific to each home owner. The other colored tags help our fire damage restoration crew to identify which room each box of contents should be returned to. Every extra step we take during the restoration process in intended to give our customers more peace of mind and to ensure a smooth recovery back to life as normal.